Strategic Account Manager

ColonialWebb•Gaithersburg, MD
•$90,000 - $100,000

About The Position

ColonialWebb is seeking an enthusiastic Strategic Account Manager with a mechanical engineering or skilled-trades background. The role focuses on developing commercial accounts and territories, supporting service project and service agreement sales, estimating commercial mechanical service projects, and building and maintaining customer relationships. The ideal candidate understands HVAC, electrical, and plumbing systems, is comfortable working with customers and colleagues, and is committed to continuous learning in a fast-paced environment. ColonialWebb specializes in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing, and has served commercial customers for over 50 years. The position offers a base salary of $90,000–$100,000 plus commission opportunities, with stated first-year on-target earnings of $150,000 or more. Additional offerings include a car allowance, gas card, EZ pass, career development and progression, retirement-plan matching, paid time off and holidays, employee assistance, referral incentives, and medical, dental, life, vision, and disability benefits.

Requirements

  • A mechanical engineering degree or at least 2 years of mechanical experience in HVAC, plumbing, or electrical.
  • Experience working with facility managers, property managers, building engineers, and operations directors.
  • Excellent listening, communication, interpersonal, and customer service skills.
  • Pipeline management experience.
  • Proficiency with Microsoft Office, CRM systems, and internet use.
  • Client management skills, including the ability to manage customer relationships, perceptions, and expectations.
  • Knowledge of applications of HVAC, electrical, and plumbing systems.
  • Commitment to continuous learning in a fast-paced environment.

Responsibilities

  • Generate a sales pipeline, prospect new commercial accounts, and build the territory while maintaining the contract account base.
  • Support sales and operations for Service Project and Service Agreement opportunities.
  • Estimate commercial mechanical service projects, including equipment replacements, retrofits, and installations.
  • Develop trusting customer relationships and grow those relationships.
  • Identify customer objectives and determine how ColonialWebb’s services may meet their needs.
  • Analyze agreements and recommend modifications or repositioning during renewal processes.

Benefits

  • Competitive base salary of $90,000–$100,000 with commission opportunities; first-year on-target earnings of $150,000 or more.
  • Car allowance, gas card, and EZ pass.
  • Career development and progression.
  • 401(k) plan with company match.
  • Paid time off and paid holidays.
  • Medical, dental, life, vision, and disability benefits.
  • Employee Assistance Program.
  • Employee referral incentives.
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