Strategic Account Manager

Charles Industries.•Dallas, TX
•Remote

About The Position

The Strategic Account Manager drives sales of the company’s environmentally protected Innovative Enclosed Solutions and network infrastructure products to hyperscalers, neocloud providers, and data center operators. This is a remote position that can be based anywhere in the United States. The role has no supervisory responsibilities and involves regular work in a home office and at customers’ offices.

Requirements

  • Excellent verbal and written communication skills.
  • Ability to prioritize work and adhere to strict deadlines.
  • Ability to work with minimum supervision.
  • Excellent analytical and organizational skills.
  • Excellent listening, negotiation, and presentation skills.
  • Ability to travel at least 50%.
  • Associate's degree in business administration, engineering, or a related field; a combination of experience and education may be accepted in lieu of a degree.
  • Three years of sales experience.
  • At least two years of experience in the hyperscale, neocloud, and/or data center segment.
  • Knowledge and understanding of networking, fiber optics, and data center architecture.
  • Valid driver's license.
  • Knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

  • Prior engagement and relationships with key distribution and integration partners.
  • Knowledge of Salesforce or other CRM systems.
  • Knowledge of target customers and prospects.

Responsibilities

  • Build relationships with key decision makers.
  • Act as the commercial point of contact with major customers.
  • Develop and deliver sales presentations and close sales professionally and effectively.
  • Research customer needs and develop effective product applications.
  • Troubleshoot product problems and assist in resolving customer complaints.
  • Develop and implement marketing strategies to maximize sales opportunities by adding new solutions and products.
  • Participate in and manage local and regional trade show events.
  • Inform internal areas about new products and general information involving competitive activity, industry trends, and government regulations that affect the company.
  • Analyze customer business opportunities and threats.
  • Participate in sales forecasting and planning.
  • Achieve revenue targets and close new business.
  • Perform other duties as assigned.
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