Strategic Account Manager

Independence Pet Holdings•Florida (Eastern), FL
•$74,122 - $92,653•Hybrid

About The Position

Pumpkin, a subsidiary of IPH, is seeking a highly motivated, results-driven, field-based Strategic Account Manager to support its veterinarian channel, expand its customer base, and drive revenue growth. The role centers on building strong client relationships, executing sales strategies, and educating veterinary professionals about the value of pet insurance. The position is based in Orlando, Florida, and requires weekly travel throughout the Orlando metropolitan area and surrounding territory. The schedule consists of four in-field days and one home-office day per week. The Strategic Account Manager manages a portfolio of 125–150 accounts, develops and closes business, delivers product training, and uses data and performance insights to tailor sales strategies. The role is eligible for commission; it is not eligible for annual bonus or incentive pay.

Requirements

  • At least 5 years of sales experience.
  • At least 2 years of field or outside sales experience.
  • Proven success in low-structure or startup environments.
  • Strategic and creative approach to sales.
  • Entrepreneurial spirit and self-starter attitude.
  • Experience with concept selling in B2B or B2B2C environments.
  • Strong data analysis and territory planning skills.
  • Solid foundation in core sales skills, including route planning, objection handling, and closing.
  • Ability to obtain a Property & Casualty License within 30 days.
  • Ability to work nights and weekends.
  • Valid driver's license from the state of residency.
  • Bachelor's degree or equivalent work experience.

Nice To Haves

  • Salesforce CRM experience.
  • Pet insurance experience.
  • Active P&C Producer's License.

Responsibilities

  • Actively pursue and close new business, targeting consistent quarter-over-quarter growth.
  • Own and manage a portfolio of 125–150 accounts to drive quotes, policies, and revenue.
  • Conduct an average of 24 product training sessions per quarter.
  • Develop and execute customized sales strategies using data and performance insights.
  • Serve as a trusted advisor and subject-matter expert to veterinary partners, fostering long-term client relationships.
  • Build strategic partnerships and maintain a strong pipeline of new opportunities.
  • Use persuasive presentations and consistent follow-up to drive behavior change.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Basic life insurance at no cost to the employee.
  • Company-paid short-term and long-term disability.
  • 12 weeks of 100% paid parental leave.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSA).
  • Retirement savings plan.
  • Personal paid time off.
  • Paid holidays and a company-wide Wellness Day off.
  • Paid time off to volunteer at nonprofit organizations.
  • Pet-friendly office environment.
  • Commuter benefits.
  • Group pet insurance.
  • On-the-job training and skills development.
  • Employee Assistance Program (EAP).
  • Commission eligibility.
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