Strategic Account Manager, SkinMedica - Louisiana and Mississippi
About The Position
The Strategic Account Manager represents the SkinMedica, DiamondGlow, and Latisse brands and promotes their products to targeted aesthetic customers in Louisiana and Mississippi. This field-based role is expected to be out in the field five days per week. The position focuses on direct sales of physician-dispensed skincare and skin-resurfacing systems, as well as execution of patient-facing pull-through programs and events. The manager uses key resources and collaborates with high-performance sales teams to maximize coverage of targeted customers, provide technical product and procedure expertise, differentiate products from competitors, and achieve assigned sales goals through consultative selling and execution of the U.S. Sales/Marketing plan. The role supports adoption of the SkinMedica portfolio, including non-surgical, non-invasive skin-resurfacing equipment, related topical skincare consumables, and SkinMedica products. The manager collaborates with Facial Aesthetics, Plastic Surgery, Coolsculpting, APCs, Marketing, and other Allergan sales forces. The position also manages field assets and resources, territory plans, customer relationships, product education, marketing initiatives, and compliance with company policies. Travel is required; the posting lists travel at 25% of the time and an ability to lift 50 pounds.
Requirements
- At least 3 years of sales experience.
- Bachelor's degree in health, sciences, pharmacy, or a business-related field, or relevant equivalent industry experience.
- Valid driver's license.
- Analytical skills, strong business acumen, and proven selling skills.
- Strong verbal and written communication skills and strong interpersonal skills.
- Strong contract and negotiating skills.
- Financial or budgetary experience.
- Ability to travel.
- Ability to lift 50 pounds.
- Proficiency in Excel, Word, PowerPoint, and other software; computer proficiency also includes internet and sales reporting tools.
Nice To Haves
- Bachelor's degree in health, sciences, pharmacy, or a business-related field is preferred.
- Business-to-business-to-consumer (B2B2C) sales experience is preferred.
- Aesthetics sales background or related experience with a skincare company is highly desirable.
Responsibilities
- Promote SkinMedica, DiamondGlow, and Latisse products to targeted aesthetic customers in the assigned territory.
- Sell skincare products, consumables, and equipment, and execute patient pull-through programs and events.
- Leverage company resources to increase adoption of the SkinMedica portfolio and collaborate with other sales teams and functions.
- Consistently achieve sales quotas for skincare, consumables, and equipment.
- Execute marketing plans, including device placement and pull-through product promotions, and create call plans across the product portfolio.
- Demonstrate DiamondGlow treatments and educate customers on proper treatment techniques.
- Use consultative selling skills, including pre-call planning, assessing customer needs, presenting products, handling objections, closing sales, and following up.
- Build customer relationships and manage time effectively with new and existing customers.
- Support customer business development by assessing product needs, placing account orders, merchandising offices, and supporting events.
- Assess territory metrics and develop and implement territory business plans.
- Manage field assets, expenses, equipment, workload, corporate resources, and budget allocation.
- Educate customers through individual and group presentations and trainings on device and product features and benefits.
- Communicate product differentiation, technical information, supporting studies and materials, and knowledge of the aesthetic market.
- Provide appropriate feedback to the Marketing team and articulate strategy to the Regional Manager and team members.
- Respond to corporate requests in a timely manner and comply with company policies, including compliance and travel/expense policies.
- Provide product samples as necessary.
- Demonstrate integrity, flexibility, adaptability, sound judgment, reliability, and a collaborative, positive attitude.
Benefits
- Paid time off, including vacation, holidays, and sick time.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
