Strategic Account Manager - Louisiana and Mississippi
About The Position
The Strategic Account Manager (SAM) represents the SkinMedica, DiamondGlow, and Latisse brands and promotes the product portfolio to targeted aesthetic customers in a designated geographic area. The role focuses on direct sales of physician-dispensed skincare and skin-resurfacing systems, as well as executing patient-facing pull-through programs and events. The SAM uses key resources and collaborates with high-performance sales teams to maximize coverage of targeted customers, provide technical product and procedure expertise, and communicate competitive product differentiation. Sales goals are achieved through consultative selling and implementation of the U.S. Sales/Marketing plan. The SAM leverages Allergan Medical resources to increase adoption of the SkinMedica portfolio, including non-surgical, non-invasive skin-resurfacing equipment, topical skincare consumables designed for the device, and SkinMedica products. The role collaborates with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other Allergan sales teams. It manages field assets and resources, including expenses, a computer, and other allocated equipment, and complies with required reports, requests, and company policies. This is a field-based role throughout Louisiana and Mississippi, with an expectation of working in the field five days per week. The posting also indicates travel of 25% of the time.
Requirements
- Bachelor's degree in health, sciences, pharmacy, or a business-related field preferred, or relevant equivalent industry experience required.
- At least 3 years of sales experience.
- Valid driver's license.
- Analytical skills, strong business acumen, and proven selling skills.
- Strong verbal and written communication and interpersonal skills.
- Strong contract and negotiating skills.
- Financial or budgetary experience.
- Ability to travel.
- Ability to lift 50 pounds.
- Proficiency with Excel, Word, PowerPoint, and other software.
Nice To Haves
- Business-to-business-to-consumer (B2B2C) sales experience.
- Aesthetics sales background or related experience with a skincare company.
Responsibilities
- Represent the SkinMedica, DiamondGlow, and Latisse brands and promote the product portfolio to targeted aesthetic customers.
- Sell physician-dispensed skincare, skin-resurfacing systems, and related consumables, and execute pull-through programs and patient events.
- Leverage Allergan Medical resources and collaborate with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other sales teams to increase portfolio adoption.
- Consistently achieve sales quotas for skincare, consumables, and equipment.
- Execute marketing plans, including device placement and product promotions, and create call plans across the portfolio.
- Demonstrate DiamondGlow treatments and educate customers on appropriate treatment techniques.
- Use consultative selling practices, including pre-call planning, customer needs assessment, objection handling, presentations, closing, and follow-up.
- Build customer relationships and manage time effectively with new and existing accounts; support business development through needs assessment, orders, merchandising, and events.
- Balance device sales with skincare and consumables business and develop territory plans using territory metrics.
- Educate customers through individual and group presentations and trainings on product and device features, benefits, and differentiating messages.
- Discuss supporting studies and materials and maintain technical knowledge of Allergan and competitive products and the aesthetics market.
- Manage field assets and resources, expenses, equipment, workload, and corporate resource and budget allocation.
- Use sales reporting tools and respond promptly to corporate requests.
- Provide product samples as necessary.
- Provide feedback on marketing-plan implementation and articulate strategy to the Regional Manager and team members.
- Adhere to compliance and travel/expense policies.
- Demonstrate integrity, flexibility, adaptability, sound judgment, reliability, and a collaborative, productive attitude.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
