Strategic Account Manager - Louisiana and Mississippi
About The Position
The Strategic Account Manager (SAM) represents the SkinMedica, DiamondGlow, and Latisse brands and promotes the product portfolio to targeted aesthetic customers in a designated territory spanning Louisiana and Mississippi. The position is field-based, with an expectation of working in the field five days per week. The SAM directly sells physician-dispensed skincare and a skin-resurfacing system, and executes programs and events that encourage patient purchases. The role uses key resources and collaborates with high-performance sales teams to maximize coverage of targeted customers and achieve assigned sales goals through consultative selling and implementation of the U.S. Sales/Marketing plan. The SAM supports adoption of the SkinMedica portfolio, including non-surgical, non-invasive skin-resurfacing equipment, consumables designed for the device, and SkinMedica products. The role requires collaboration with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other Allergan sales forces. The SAM provides technical product and procedure expertise, communicates competitive differentiation, and manages assigned field assets and resources while complying with company policies and reporting requirements.
Requirements
- At least 3 years of sales experience.
- Bachelor's degree in health, sciences, pharmacy, or a business-related field, or relevant equivalent industry experience.
- Valid driver's license.
- Analytical skills, strong business acumen, and proven selling skills.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
- Strong contract and negotiation skills.
- Financial or budgetary experience.
- Ability to travel.
- Ability to lift 50 pounds.
- Proficiency in Excel, Word, PowerPoint, and other software.
Nice To Haves
- Business-to-business-to-consumer (B2B2C) sales experience.
- Aesthetics sales background or related experience with a skincare company.
- Bachelor's degree in health, sciences, pharmacy, or a business-related field.
Responsibilities
- Represent the SkinMedica, DiamondGlow, and Latisse brands and promote the portfolio to targeted aesthetic customers in the assigned territory.
- Directly sell physician-dispensed skincare products and skin-resurfacing equipment, and execute patient-focused pull-through programs and events.
- Leverage company resources to drive adoption of skin-resurfacing equipment, related consumables, and the SkinMedica product portfolio.
- Collaborate with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other sales forces.
- Consistently achieve sales quotas for skincare, consumables, and equipment.
- Execute marketing plans, including device placement and product promotions that drive device, consumables, and SkinMedica sales.
- Create call plans across the product portfolio and adapt to multiple initiatives.
- Demonstrate DiamondGlow treatments and educate customers on proper treatment techniques.
- Use consultative selling skills, including pre-call planning, customer needs assessment, objection handling, presentations, closing, and follow-up.
- Build customer relationships and educate new and existing customers on products.
- Support customer business development by assessing product needs, placing account orders, merchandising offices, and supporting pull-through events.
- Balance device sales with skincare and consumables business across the portfolio.
- Assess territory metrics and develop and implement territory business plans.
- Use sales reporting tools and computer applications, respond promptly to corporate requests, and manage workload, resources, and budgets effectively.
- Provide product samples as needed and educate customers through individual and group presentations or trainings.
- Communicate consistent product differentiation and demonstrate technical fluency across company and competing products.
- Discuss supporting studies and materials and demonstrate knowledge of the aesthetics market.
- Understand and execute the marketing plan, provide feedback on implementation, articulate strategy to the Regional Manager and team members, and connect tactics to overall strategy.
- Follow compliance, travel, and expense policies; manage field assets, expenses, computers, and other allocated equipment.
- Demonstrate integrity, sound judgment, flexibility, adaptability, reliability, self-awareness, and a willingness to improve.
- Work collaboratively with counterparts to support the portfolio of business.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k).
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
