Strategic Account Manager

Antech Diagnostics•Fountain Valley, CA

4d•$117,500 - $146,000

About The Position

The Strategic Account Manager identifies, wins, maintains, and expands relationships with strategically important large customers. Assigned to specific named customers, the role is responsible for winning new Antech customers, achieving sales quotas and strategic account objectives, and representing the company’s full range of products and services. The position leads the customer account-planning cycle and works to ensure that customer needs and expectations are met. This is a field-based role with approximately 50% travel. The Strategic Account Manager collaborates with cross-functional teams, develops customer solutions and account plans, monitors the market for business opportunities, coordinates proposals, and represents Antech at selected industry events. The role may also be assigned other duties and tasks as required. Antech is part of Mars Science & Diagnostics and provides veterinary diagnostics, laboratory products and services, software, imaging and technology, education, and specialist support. The company describes its culture as centered on its Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.

Requirements

At least 4 years of experience in animal health sales, pharmaceutical sales, marketing, or biotechnology.
University degree in Science or Management.
Proven ability to network and develop new business relationships.
Proven track record with corporate veterinary practice groups, channel management, or equivalent.
Experience with contract negotiations.
Advanced knowledge of the veterinary pharmaceutical industry.
Strong business and financial acumen.
Strong analytical and mathematical skills.
Effective oral and written communication skills.
Effective interpersonal and leadership skills.
Effective organizational skills and attention to detail.
Ability to consistently meet deadlines.
Excellent problem-solving skills and ability to resolve issues effectively and efficiently.
Excellent presentation skills.
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and other Office programs.
Experience with veterinary practice management systems.
Ability to travel approximately 50% of the time.

Nice To Haves

Post-graduate degree.
Living near a major airport is preferred.

Responsibilities

Establish productive, professional relationships with key personnel in assigned customer accounts.
Develop organic opportunities with existing customers and new business relationships with emerging customers.
Coordinate cross-functional company support to meet account performance objectives and customer expectations.
Meet targets for profitable sales volume, strategic objectives, assigned sales quotas, and profitability in assigned accounts.
Achieve strategic customer objectives defined by company management.
Complete strategic customer account plans that meet company standards.
Maintain customer satisfaction ratings that meet company standards.
Complete required training and development objectives within the assigned time frame.
Lead a joint company–strategic account planning process to establish mutual performance objectives, financial targets, and critical milestones for one- and three-year periods.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Lead solution development that addresses customer needs, coordinating the involvement of necessary company personnel.
Monitor the market landscape for business development opportunities and challenges.
Coordinate proposal processes, including templates, standard text, quality assurance, and document management.
Manage broad Antech representation at selected industry events.
Attend zone and regional meetings with internal functional teams to facilitate understanding of national account growth opportunities and standardization of field-team offerings.
Perform other duties and tasks as assigned.
Act ethically, uphold company values and standards, seek guidance, and report concerns or policy or ethics violations.