Strategic Account Manager - Flow Control
About The Position
Hayward Flow Control, a division of Hayward Industries, is seeking a technically skilled account manager to identify, develop, and manage key Original Equipment Manufacturer (OEM) accounts supporting the West Coast. The role focuses on expanding market presence and revenue through consultative technical sales of thermoplastic valves, piping systems, actuation, and related flow control products. The position serves customers in sectors including industrial, water and wastewater, chemical processing, and life sciences. The account manager develops sales strategies and business plans, manages the sales cycle from initial contact through negotiation and closing, and grows existing accounts through upselling and cross-selling. The role also provides technical guidance, works with customer engineering teams to address fluid-handling requirements, and collaborates with internal teams on product specification, fulfillment, customer satisfaction, and product development. Travel is approximately 30–50% to visit OEM accounts, attend trade shows, and support field sales activities.
Requirements
- At least 5 years of successful technical sales or account management experience in flow control, fluid handling, piping systems, or industrial equipment.
- Strong working knowledge of thermoplastic materials and their applications in OEM systems.
- Demonstrated ability to develop new OEM accounts and achieve sales targets using a consultative, solution-oriented sales approach.
- Ability to identify gaps in product offerings and collaborate with product teams on new product development.
- Excellent interpersonal, presentation, and negotiation skills, with the ability to engage technical and non-technical stakeholders at all levels.
- Highly motivated and results-driven, able to work independently and collaborate consistently with cross-functional teams.
Nice To Haves
- Bachelor’s degree in engineering, business, or a related technical field, preferably with an emphasis on materials science or fluid dynamics.
Responsibilities
- Identify and target new OEM customers across industrial, water and wastewater, chemical processing, and life sciences sectors.
- Develop and execute sales strategies and business plans to meet or exceed sales targets and expand market share.
- Manage the sales cycle from initial contact through contract negotiation and closing.
- Identify upselling and cross-selling opportunities within existing accounts.
- Advise customers on the application and performance of thermoplastic valves, piping systems, actuation, and related flow control products.
- Collaborate with customer engineering teams to understand system requirements and fluid-handling challenges and recommend solutions.
- Prepare and deliver technical presentations and product demonstrations.
- Build and maintain relationships with engineers, purchasing managers, and senior operations stakeholders.
- Coordinate with engineering, product management, and customer service on product specification, order fulfillment, and customer satisfaction.
- Communicate customer feedback and market trends internally to inform product strategy.
- Identify product development opportunities at OEM accounts and collaborate with product management on new product initiatives.
- Monitor competitor activity, industry regulations, and emerging applications to identify opportunities and inform planning.
- Maintain accurate CRM records of account activity, sales opportunities, and customer interactions.
- Provide management with regular, data-driven sales forecasts and performance reports.
- Travel approximately 30–50% to visit OEM accounts, attend industry trade shows, and support field sales activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
