Strategic Account Manager (Pittsburgh, Pennsylvania, Western Pennsylvania)

ResMed•Pittsburgh, PA

About The Position

ResMed is seeking a Strategic Account Manager for its regional team, ideally located within a reasonable distance of Pittsburgh, Pennsylvania. Relocation assistance is not available. The role focuses on driving prescriptions for ResMed-branded solutions and managing relationships with key clients, including physicians, sleep labs, and other referral sources. The manager plans and executes strategic marketing and adoption efforts, positioning ResMed solutions as clients’ clinical and operational preferences and supporting patients throughout their journey.

Requirements

At least 5 years of sales experience plus a bachelor’s degree or equivalent experience.
Prior top-ranked medical device, business-to-business (B2B), or business-to-consumer (B2C) experience.
Exceptional sales, negotiating, and closing skills.
Experience using Salesforce (SFDC) or a similar CRM platform.
Excellent communication skills, including effective upstream and cross-channel collaboration.
Motivation, execution and results focus, accountability, and commitment to continuous improvement.
Team-oriented approach, strong work ethic, and a can-do attitude.
Ability to travel throughout the territory as necessary to achieve results.
Data-driven mindset and ability to interpret reports and analyze client data to identify opportunities and increase share.
Strong business acumen and ability to build client trust, credibility, and adoption of ResMed solutions.
Strong interpersonal and communication skills to build rapport and adapt strategies to client needs.

Responsibilities

Drive durable prescriptions for ResMed-branded products, identify referral opportunities, and increase the patient funnel by leveraging existing solutions.
Develop and maintain client relationships and engagement to establish ResMed-branded prescriptions as a direct clinical and operational preference.
Understand client and patient needs and promote ResMed solutions throughout the patient journey to reduce patient fallout.
Shift clients’ clinical preferences from diagnosis-based care to a focus on patients’ long-term success.
Plan and execute strategies with specialists to increase client adoption of ResMed-branded solutions.
Collaborate with support teams during the sales process and long-term implementation of solutions, using a customer relationship management (CRM) system.
Represent ResMed professionally as a subject matter expert on its portfolio of products and solutions.

Benefits

Comprehensive medical insurance
Vision insurance
Dental insurance
Life insurance
AD&D insurance
Short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Flexible Time Off (FTO)
11 paid holidays plus 3 floating days
14 weeks of primary caregiver leave or two weeks of secondary caregiver leave when welcoming new family members
Flexible work arrangements
Competitive salaries