Strategic Account Manager
About The Position
The Strategic Account Manager (SAM) represents the SkinMedica, DiamondGlow, and Latisse brands and promotes the product portfolio to targeted aesthetic customers in a designated geographical area. The role is field-based throughout Michigan, with an expectation of being in the field five days per week. The SAM directly sells physician-dispensed skincare and a skin resurfacing system, and executes pull-through programs and events for patients. The role uses key resources and collaborates with high-performance sales teams to maximize coverage of targeted customers. The SAM provides technical product and procedure expertise, competitive product differentiation, and achieves assigned sales goals through consultative selling and implementation of the U.S. Sales/Marketing plan. The role supports adoption of the SkinMedica portfolio, including non-surgical, non-invasive skin-resurfacing equipment, topical skincare consumables designed for that device, and SkinMedica products. The SAM collaborates with Facial Aesthetics, Plastic Surgery, CoolSculpting, APCs, Marketing, and other sales teams, while adhering to reporting, compliance, and travel and expense requirements. Compensation is listed as $80,000–$140,000 yearly. The role is eligible to participate in short-term incentive programs. Benefits for eligible employees include paid time off (vacation, holidays, and sick leave), medical, dental, and vision insurance, and a 401(k).
Requirements
- At least 3 years of sales experience.
- Bachelor's degree in health, sciences, pharmacy, or a business-related field, or relevant equivalent industry experience.
- Valid driver's license.
- Strong analytical skills and business acumen.
- Proven selling skills.
- Strong verbal and written communication and interpersonal skills.
- Strong contract and negotiation skills.
- Financial or budgetary experience.
- Ability to travel.
- Ability to lift 50 pounds.
- Proficiency with Excel, Word, PowerPoint, and other software.
Nice To Haves
- Bachelor's degree in health, sciences, pharmacy, or a business-related field.
- Business-to-business-to-consumer (B2B2C) sales experience.
- Aesthetics sales background or related experience with a skincare company.
Responsibilities
- Promote and sell SkinMedica, DiamondGlow, and Latisse products to targeted aesthetic customers in the assigned territory.
- Drive adoption of the portfolio, including skin-resurfacing equipment, related topical consumables, and SkinMedica products.
- Execute device placements and pull-through product promotions across devices, consumables, and the SkinMedica portfolio.
- Achieve sales quotas for skincare, consumables, and equipment.
- Develop call plans and territory business plans using sales metrics, and adapt plans across multiple initiatives.
- Demonstrate DiamondGlow treatments and educate customers on proper treatment techniques.
- Use consultative selling, including pre-call planning, assessing customer needs, handling objections, presenting, closing, and following up.
- Manage relationships with new and existing customers; educate them on current and new products and support their business development.
- Place account orders, merchandise customer offices, and support events that drive product pull-through.
- Educate customers through individual and group presentations and trainings on product and device features and benefits.
- Communicate consistent product differentiation and provide technical and competitive product expertise.
- Discuss supporting studies and materials, and maintain knowledge of the aesthetics market.
- Execute marketing plans, provide feedback to the marketing team, and communicate strategy to the Regional Manager and team members.
- Manage field resources and assets, including expenses, computer equipment, samples, and corporate budget allocations.
- Complete required reports and respond to corporate requests in a timely manner.
- Use sales reporting tools and computer software, including Excel, internet tools, and PowerPoint.
- Collaborate with sales counterparts and other functions to support the portfolio of business.
- Adhere to compliance and travel and expense policies, and demonstrate sound judgment, reliability, adaptability, and a productive attitude.
Benefits
- Paid time off, including vacation, holidays, and sick leave.
- Medical, dental, and vision insurance for eligible employees.
- 401(k) for eligible employees.
- Eligibility to participate in short-term incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
