Strategic Account Manager

Moog•Buffalo, NY
•Onsite

About The Position

Moog Industrial Group is seeking a Strategic Account Manager to drive business development and business capture initiatives throughout North America, primarily in the Oil & Gas market while supporting growth across other industrial sectors. The role identifies and develops growth opportunities with strategic customers, expands existing markets, creates new applications for Moog technologies, products, and services, and develops market strategies. It supports product launches and expands sales opportunities across multiple channels, serving as a link among customers, sales, marketing, engineering, and product management to translate market needs into profitable opportunities. The role also contributes market intelligence, customer insights, and competitive analysis to inform business strategy and product and technology roadmaps, while supporting customer satisfaction. The position is onsite in East Aurora, New York, and requires approximately 40% domestic and/or international travel.

Requirements

  • Bachelor's degree in engineering, business, marketing, or a related field.
  • At least seven years of sales or account management experience.
  • At least five years of experience in business development, marketing, lead generation, CRM management, or related commercial functions.
  • Proven experience developing and executing strategic business and sales plans in a manufacturing environment.
  • Strong understanding of business development processes and market growth strategies.
  • Strong business and financial acumen.
  • Technical aptitude to understand complex technologies and translate them into customer value.
  • Strategic thinking, analytical, and problem-solving capabilities.
  • Collaborative approach and ability to influence and drive results through cross-functional partnerships.
  • Self-motivation and ability to work effectively in ambiguous environments.
  • Strong organizational skills and ability to manage multiple priorities.
  • Ability to travel approximately 40% domestically and/or internationally.

Nice To Haves

  • Experience supporting engineered products, services, or industrial technologies.

Responsibilities

  • Develop innovative business models that use Moog products, services, and solutions to create growth opportunities with existing and prospective customers.
  • Define, manage, and execute market and tactical business strategies supporting short- and mid-term growth objectives.
  • Collaborate with Growth and Marketing teams to identify, qualify, and develop new leads, and evaluate campaign effectiveness using performance metrics.
  • Implement and optimize targeted selling strategies to improve opportunity conversion and business capture success.
  • Lead Voice of Customer initiatives, including customer interviews, surveys, and market research.
  • Plan and execute product launches and sales campaigns to achieve revenue and growth targets.
  • Develop customer-focused value propositions that differentiate Moog solutions.
  • Monitor key accounts, market trends, competitive activity, and industry developments to identify growth opportunities and risks.
  • Analyze product life cycles and develop strategies to maximize profitability throughout each stage.
  • Represent the sales organization in cross-functional teams and tier meetings to support business alignment.
  • Prepare and deliver presentations on complex business and technical topics to customers, internal stakeholders, industry associations, conferences, and trade shows.
  • Provide market intelligence and customer insights to support strategic planning, business direction, and investment decisions.

Benefits

  • Great compensation package
  • Annual profit sharing
  • Matching 401(k)
  • Employee Stock Purchase Plan
  • Flexible Spending and Health Savings Accounts
  • Flexible paid time off
  • Holidays
  • Parental leave program
  • Relocation assistance
  • Medical, dental, vision, life, and disability insurance
  • Employee Assistance Plan (EAP)
  • Supplemental benefit coverages
  • Tuition assistance
  • Mentorship and coaching opportunities
  • Leadership development and personal growth programs
  • Inclusive culture, Employee Resource Groups, and team-building activities
  • Additional site-specific benefits may be offered
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