Strategic Account Manager - Fiber Carriers

SBA Communications•Boca Raton, FL

About The Position

The Strategic Account Manager supports business development activities that generate revenue-producing opportunities, assets, and transactions. The role focuses on researching and analyzing potential opportunities, preparing executive-level materials, tracking business development progress, maintaining CRM records, and building relationships with stakeholders. The position requires relevant experience in hyperscale, cloud, data center, and/or carrier sales, along with knowledge of carrier-focused data communications products and financial analysis of sales opportunities. Domestic travel is required as needed, approximately 30% of the time.

Requirements

  • High school diploma or GED and 10 or more years of business development experience in the hyperscale and/or cloud vertical; alternatively, a bachelor's degree in Business Administration, Marketing, or Communications is preferred with 5–10 years of such experience.
  • Experience in data communications sales or service, consultative sales techniques, and account planning.
  • Demonstrated success in hyperscaler, cloud, or data center sales and/or carrier sales.
  • Strong experience and relationships to support sales and new-logo onboarding in hyperscaler and cloud and/or carrier segments.
  • Technical skills and product knowledge of Dark Fiber, Wavelength, Spectrum, and next-generation services from the carrier application perspective.
  • Experience with financial models and analysis for sales opportunities, such as ROI and IRR.
  • Advanced proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Valid government-issued driver's license.
  • Ability to travel domestically approximately 30% of the time, as needed.
  • Ability to communicate effectively by telephone, business correspondence, and in person.

Nice To Haves

  • Bachelor's degree in Business Administration, Marketing, or Communications.
  • Proficiency with CRM platforms such as Microsoft Dynamics 365 or Salesforce.com is highly desired.

Responsibilities

  • Support sales and business development lead generation through extensive research and analysis.
  • Prepare customized executive-level proposals, presentations, and collateral for internal and external executives.
  • Produce monthly, quarterly, and annual reports tracking business development opportunities.
  • Develop and maintain CRM account, contact, and opportunity records for department leaders and team members.
  • Build and nurture relationships with key stakeholders in target organizations.
  • Collaborate with partners to explore business opportunities, negotiate partnerships, and develop mutually beneficial deal points.
  • Apply consultative sales techniques and account planning, including account profiling, positioning strategy, customer needs analysis, opportunity development, service improvement planning, and long-range client management strategies.
  • Leverage experience and relationships to support sales and new-logo onboarding in hyperscaler, cloud, and/or carrier segments.
  • Use knowledge of Dark Fiber, Wavelength, Spectrum, and next-generation services from the carrier application perspective.
  • Use financial models and analysis related to sales opportunities, including ROI and IRR.
  • Participate in trade conferences to expand company market awareness.
  • Travel to customer meetings, conferences, and other activities as requested by management.
  • Communicate effectively by telephone, business correspondence, and in person.
  • Collaborate with sales, marketing, operations, and other cross-functional teams to execute business development strategies and initiatives.
  • Perform other projects and duties as assigned.

Benefits

  • 401(k) retirement savings plan with company match and profit sharing, where applicable.
  • Company equity stock plan opportunities, where applicable.
  • Medical, dental, and vision insurance with employer contributions toward coverage.
  • Paid parental leave, where eligible.
  • Company-paid life insurance and short-term and long-term disability coverage, where eligible.
  • Wellness programs and resources, including an employee assistance program and well-being initiatives.
  • Paid time off and company-paid holidays.
  • Flexible work arrangements, including an allotment of remote workdays per year, depending on the role.
  • Education assistance and professional development, certification, or licensing support, where eligible.
  • Performance-based bonus or incentive compensation, which may be available depending on the role.
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