Strategic Account Manager

Wesco•Chalco, NE
•$86,145 - $107,681

About The Position

The Strategic Account Manager maintains client relationships with key target accounts that have a strategic impact on the organization’s long-term success. The role identifies cross-selling, up-selling, and repeat-sales opportunities and resolves issues or concerns to ensure customer satisfaction. The manager works with the Sales team to support strategic account plans, develops new business, builds relationships with customer stakeholders, manages an opportunity pipeline, and coordinates with field, Global Accounts, and supplier sales teams to deliver solutions that address customer needs.

Requirements

  • High school degree or equivalent.
  • Five or more years of proven sales experience in outside sales, or three or more years of strategic account and/or sales management experience.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to identify potential in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter able to work efficiently under pressure.
  • Experience executing in a matrix organization while managing multiple stakeholders and projects.
  • Ability to travel up to 25%.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Work with the Sales team to create strategic account plans for key named accounts and support their execution.
  • Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
  • Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
  • Act as a liaison between field and Global Accounts teams in pursuing new agreements, Value-Add/Total Cost of Ownership commitments, and increased customer wallet-share.
  • Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
  • Communicate customer activity, opportunity and renewal status, and strategic-plan progress to management.
  • Participate in developing solutions that best address customer needs.
  • Engage supplier sales resources to enlist their support and create solutions.

Benefits

  • Paid time off.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Retirement savings plans.
  • Bonus or sales incentive plan participation may be available for eligible positions, subject to applicable plan terms.
  • Certain sales roles may have a commission structure based on sales results.
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