Strategic Account Manager

Wesco • Papillion, NE

2d

About The Position

The Strategic Account Manager maintains client relationships with key target accounts that have a strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities and resolves issues or concerns to support customer satisfaction. The manager works with the Sales team to develop and execute strategic account plans, builds relationships with customer stakeholders, and develops solutions that address customer needs. The position also coordinates with field and Global Accounts teams and supplier sales resources to pursue agreements and grow customer wallet share.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven sales experience in outside sales, or at least 3 years of strategic account and/or sales management experience.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involving strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to recognize potential in assigned accounts and identify and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter able to work efficiently under pressure.
• Experience executing in a matrix organization while managing multiple stakeholders and projects.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Work with the Sales team to create and support the execution of strategic account plans for key, named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
• Act as a liaison between field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increased customer wallet share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity and renewal status, and strategic plan progress to management.
• Participate in solution development efforts that address customer needs.
• Engage supplier sales resources to enlist their support and create solutions.
• Identify cross-selling, upselling, and repeat-sales opportunities and help resolve customer issues or concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED