Strategic Account Manager

1100 Applied Industrial Technologies, Inc. • Charlotte, NC

6d

About The Position

As a key member of Applied’s Strategic Accounts team, the Strategic Account Manager drives growth with Applied’s contract accounts, specifically within the Procure Analytics team. The position offers location flexibility, with candidates ideally residing near a major airport. The role develops existing accounts and secures new business in target sectors to meet or exceed established goals, using strong organizational, communication, and analytical skills.

Requirements

• 5+ years of experience selling industrial components, value-added services, and solutions, with proven metrics and results.
• Proficiency in Excel, including macros, charts, and pivot tables.
• Strong written and verbal communication skills, with proper English grammar.
• Bachelor’s degree in Business, Engineering, or an equivalent field.
• Valid driver’s license.

Nice To Haves

• National account experience.
• Experience managing a P&L.
• Experience presenting to executive-level personnel.
• Strong negotiation skills.
• Tenacity and confidence.
• Ability to learn and apply new information quickly.
• Excellent interpersonal and communication skills.
• Strong organizational skills, including the ability to manage multiple competing priorities.

Responsibilities

• Plan, implement, and manage strategic account agreements and programs using advanced selling and negotiation skills.
• Assist with requests for quotes (RFQs) received directly from customers and from service centers.
• Research, evaluate, develop, and establish strategic account agreements; collect data from service centers and regional personnel to analyze potential; and work with customers to assess feasibility, opportunities, and benefits.
• Identify and execute margin improvement opportunities within contracted accounts to positively impact acquisition and rebated margins.
• Identify, execute, and document cost savings (documented value add, or DVA) across the customer base.
• Generate, document, and manage value-added ROI for customers.
• Create and deliver presentations to current and prospective strategic accounts, and prepare reports as requested by customers or management.
• Act as a liaison between service centers and customers; assist service centers and regional and area management in selling agreement value to local customer facilities; keep customers informed of developments; resolve complaints with corporate, service center, and customer personnel; and guide service centers on returns and pricing.
• Maintain relationships with existing strategic accounts, ensuring agreement terms are supported and adhered to.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level