Strategic Account Manager

AbbVie•Salt Lake City, UT

4d•$84,500 - $162,000

About The Position

The Strategic Account Manager (SAM) represents the SkinMedica, DiamondGlow, and Latisse brands, promoting the product portfolio to targeted aesthetic customers in an assigned geographic area. The role focuses on direct sales of physician-dispensed skincare and skin resurfacing systems, along with executing programs and events that drive patient demand. The SAM uses company resources and collaborates with high-performing sales teams to maximize customer coverage, provide technical product and procedure expertise, differentiate products from competitors, and achieve assigned sales goals through consultative selling and execution of the U.S. Sales/Marketing plan. The SAM supports adoption of the SkinMedica portfolio, including non-surgical skin resurfacing equipment, associated topical skincare consumables, and SkinMedica products. The role collaborates with Facial Aesthetics, Plastic Surgery, Coolsculpting, APCs, Marketing, and other sales teams, while complying with reporting requirements and company policies. Responsibilities also include managing field resources and expenses, developing territory business plans, educating customers, executing marketing initiatives, and building productive customer and colleague relationships.

Requirements

At least 3 years of sales experience.
Valid driver’s license.
Analytical skills and strong business acumen.
Proven selling skills.
Strong verbal and written communication skills.
Strong interpersonal skills.
Strong contract and negotiating skills.
Financial or budgetary experience.
Ability to travel.
Ability to lift 50 pounds.
Proficiency in Excel, Word, PowerPoint, and other software.

Nice To Haves

Bachelor’s degree in health, sciences, pharmacy, or a business-related field, or relevant equivalent industry experience.
Business-to-business-to-consumer (B2B2C) sales experience.
Aesthetics sales background or related experience with a skincare company.

Responsibilities

Represent SkinMedica, DiamondGlow, and Latisse and promote the portfolio to targeted aesthetic customers in an assigned geographic area.
Sell physician-dispensed skincare and skin resurfacing systems directly, and execute programs and events that generate patient demand.
Leverage company resources and collaborate with sales teams to maximize coverage and adoption of the SkinMedica portfolio.
Achieve sales quotas for skincare, consumables, and equipment, including device placements and product promotions.
Create call plans across the portfolio and manage time effectively with new and existing customers.
Demonstrate Dermalinfusion treatments and educate customers on proper techniques.
Use consultative selling to assess customer needs, develop customer businesses, place account orders, merchandise offices, and support pull-through events.
Assess territory metrics and develop and implement territory business plans.
Manage initiatives across the portfolio, balancing device sales with skincare and consumable sales.
Educate customers on product and device features, benefits, procedures, supporting studies, and differentiating messages through individual and group presentations or trainings.
Execute marketing plans, provide feedback on plan implementation, and communicate strategy to the regional manager and team members.
Manage field assets, expenses, equipment, resources, and budget allocation; provide product samples as necessary.
Complete required reports and respond to corporate requests in a timely manner.
Comply with company compliance, travel, and expense policies.
Collaborate with counterparts and other teams to support the portfolio of business, demonstrating sound judgment, adaptability, reliability, and a productive attitude.