Strategic Account Executive - Financial Services

Talkdesk • Denver, CO

18h • $320,000 - $360,000

About The Position

Talkdesk is hiring a Strategic Account Executive to develop new business and close opportunities within large enterprise financial services accounts. The role builds and expands relationships with customer business units, divisions, enterprise stakeholders, and strategic alliances. The Account Executive learns customers’ business strategies and develops sustainable long-term portfolios, while managing the full sales process with support from sales engineering, professional services, executives, partners, and other resources.

The position is accountable for meeting and exceeding quarterly and annual revenue targets, developing sales strategies and plans, and owning market segmentation and targeted accounts in alignment with Talkdesk’s go-to-market plan. It requires accurate forecasting, productive communication of market needs to headquarters, strong internal partnerships, and active coordination with engineering and other functions to prioritize customer needs and resolve problems. The role requires 50%+ travel and is primarily office-environment work involving computer-based activity.

Requirements

• Previous experience selling enterprise software solutions to financial services-related accounts.
• At least 8 years of outside or direct sales experience carrying and exceeding quota, preferably in SaaS.
• Experience with strategic, value-based selling.
• Experience selling SaaS solutions and managing complex, solution-based sales to C-suite, senior management, and director-level stakeholders.
• Analytical ability and strong business acumen.
• Flexible personality and ability to adapt to surroundings.
• Business deal-making capability, including identifying opportunities, building positive relationships, uncovering issues during due diligence, and successfully closing transactions.
• Demonstrated track record planning, developing, and implementing new business activity involving leading-edge technology.
• Proven ability to grow revenue, scale bookings growth, and win net-new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract development experience.
• Comfort operating in a fast-paced, dynamic startup environment.
• BA/BS degree.
• Ability to travel 50% or more.

Nice To Haves

• CCaaS knowledge.
• SaaS sales experience is preferred.

Responsibilities

• Develop new business within large enterprise accounts and close opportunities in the financial services industry.
• Foster and expand relationships with customer business units, divisions, and enterprise organizations.
• Create and cultivate close relationships with strategic alliances.
• Understand customers’ business strategies and direction, and manage a sustainable long-term business portfolio.
• Manage the end-to-end sales process by engaging appropriate resources, including sales engineers, professional services, executives, and partners.
• Present innovative ideas that demonstrate Talkdesk’s competitive advantage and disruptive mindset.
• Meet and exceed quarterly and annual revenue quotas through execution of the Talkdesk sales process.
• Develop comprehensive sales strategies and plans to achieve short- and long-term objectives for the coverage model.
• Build lasting relationships with management, team members, and prospect and customer communities.
• Align with Talkdesk’s go-to-market plan and own regional market segmentation and targeted accounts.
• Develop internal relationships needed to support account management and close deals.
• Communicate accurate and realistic forecasts to management according to process and policy.
• Communicate market reactions and needs to headquarters productively.
• Take an active role in solving problems involving other functional areas.
• Prioritize customer needs so engineering and other functional areas can focus on the right tasks and issues.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Employee Assistance Program (EAP).
• 401(k) plan.
• Uncapped paid time off for exempt employees, or accrual-based paid time off for non-exempt employees, subject to manager approval and business needs.
• 14 paid holidays each year.
• Paid sick leave arrangements, subject to employee classification, accrual standards, manager approval, and business needs.
• Employees may be eligible for long-term equity incentives and short-term bonus or commission incentives, depending on level and role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior