Strategic Account Executive

Clearwave Fiber LLC•Jacksonville, FL
•Remote

About The Position

Clearwave is hiring a Strategic Account Executive for its Strategic Commercial department. The role is remote with travel as needed; the ideal candidate is located in the Jacksonville area and will support Jacksonville and North Florida. Clearwave is an independent fiber provider that delivers connectivity solutions to businesses, communities, and residents. Following its combination with Point Broadband, the company is accelerating growth and investing in fiber infrastructure. The Strategic Account Executive is a technical telecom sales hunter responsible for targeting, penetrating, and winning large, complex enterprise organizations. The role focuses on new-logo acquisition and multi-site, multi-service connectivity solutions, while also pursuing State and Local Government and Education (SLED) opportunities, including E-Rate. The successful candidate develops account-entry plans, builds relationships from technical influencers through executive buyers, and leads complex sales cycles from prospecting through negotiation and close. The position works closely with Sales Engineering, Product, Legal, Finance, Deal Desk, Operations, Billing, and Customer Support to design and price solutions, negotiate contracts, submit compliant public-sector proposals, and ensure a smooth customer handoff. The executive maintains accurate Salesforce records and forecasts and is expected to meet or exceed new-revenue quotas. Clearwave offers base pay plus commission and benefits including medical, dental, and vision coverage; a 401(k) with immediate match; up to 20 days of PTO in the first year; company-paid life and disability insurance; HSA/HRA contributions and an FSA plan; mileage reimbursement; a company laptop and cell phone; and complimentary Clearwave service for employees who live in the service area. Offers are contingent upon successful background, drug, and reference checks. Clearwave is an Equal Opportunity Employer.

Requirements

  • At least 3 years of B2B outside sales experience in telecommunications, fiber, or managed technology services, with a proven record of winning new enterprise business and exceeding quota in a hunter role.
  • Demonstrated success selling complex, multi-site solutions to large organizations and navigating multiple layers of decision makers and influencers.
  • Ability to build account plans and develop strategies for penetrating large, complex accounts.
  • Strong technical knowledge of telecom services and infrastructure, including fiber, Ethernet, TCP/IP networking, and voice (SIP, PRI).
  • Experience negotiating Master Service Agreements and multi-year contracts and building financial justification for recommended solutions.
  • Working knowledge of E-Rate, including the Form 470 and 471 process, and experience responding to public RFPs through government or education procurement.
  • Ability to coordinate cross-functional teams, including Sales Engineering, to produce accurate, on-time proposals and RFP responses.
  • Excellent communication and executive presentation skills.
  • Experience with Salesforce or a similar CRM and proficiency with Microsoft Office, including Excel and PowerPoint.
  • Valid driver’s license and ability to travel within assigned markets as needed.

Nice To Haves

  • Established relationships with enterprise IT and network decision makers.
  • Experience selling dark fiber, wavelengths, SD-WAN, cloud connectivity, or managed network solutions to multi-site enterprise customers.
  • Direct experience winning E-Rate-funded K-12 or library business, or other SLED contracts.
  • Knowledge of fiber technologies including GPON and XGS-PON.
  • Bachelor’s degree in Business, Telecommunications, Marketing, or a related field, or equivalent work experience.

Responsibilities

  • Identify and target large enterprise accounts in the assigned territory and develop account blueprints mapping organizations, decision makers, influencers, and champions across relevant functions, along with account-entry and expansion plans.
  • Prospect and win new business through outbound outreach, cold calling, in-person visits, networking, and referrals, with a focus on acquiring new customers.
  • Lead long, multi-stakeholder sales cycles from first contact through discovery, solution design, proposal, negotiation, and close.
  • Sell complex, multi-site connectivity solutions, including dark fiber, dedicated internet access, Ethernet, wavelengths, SD-WAN, VoIP, and managed network services.
  • Engage CIOs, CTOs, and other executive buyers, translating technical capabilities into business outcomes and financial benefits.
  • Prepare customized solution designs, pricing, business cases, and proposals in partnership with Sales Engineering and Product teams.
  • Lead contract and Master Service Agreement negotiations with Legal, Finance, and Deal Desk.
  • Pursue SLED opportunities, including municipalities, K-12 districts, libraries, and higher education; research E-Rate Form 470 postings and other public RFPs; and coordinate teams to deliver compliant, competitive responses on time.
  • Partner with Operations, Billing, and Customer Support to support smooth handoffs and customer experiences, and identify expansion opportunities within won accounts.
  • Maintain accurate pipeline, forecasts, and customer records in Salesforce.
  • Consistently achieve or exceed new-revenue quotas.

Benefits

  • Competitive pay consisting of base pay plus commission.
  • Medical, dental, and vision coverage.
  • 401(k) with immediate company match; company contributions are vested upon hire.
  • Up to 20 days of PTO in the first year.
  • Company-paid life and disability insurance, with voluntary supplemental coverage options.
  • HSA/HRA contributions and an FSA plan.
  • Mileage reimbursement.
  • Company laptop and cell phone.
  • Complimentary Clearwave service for employees who live in the service area.
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