Strategic Account Executive (Columbus/Cleveland)

Kate Farms • Columbus, OH

4d • Hybrid

About The Position

The Strategic Account Executive is responsible for achieving sales growth, establishing account management strategy, and building and maintaining enterprise-level relationships with their assigned key accounts. Accounts include providers of Homecare, Durable Medical Equipment, target hospitals, and Integrated Delivery Networks (IDN). This position supports Kate Farms sales and market share growth objectives by implementing account specific business strategies, objectives and tactics via contracts, clinical selling, and account management, including direct development of new and management of existing accounts. This position is responsible for developing and cultivating business relationships with all key decision makers and targeted customers within the assigned accounts.

Requirements

• Bachelor’s degree or equivalent in Business, Sales, or Marketing.
• Healthcare business and/or clinical experience background.
• 5-7 years of progressive sales experience in a related healthcare environment, with account management experience.
• Proven and consistent track record of demonstrated success.
• Experience working directly with healthcare executives, opinion leaders, and technical experts.
• Must have a vehicle maintained in good working order, current valid driver’s license, and current auto insurance documentation.
• Flexibility to work varied hours, possible weekends, or evenings on occasion.
• Strong understanding of Microsoft suite – Excel, PowerPoint, Word, and Outlook.
• Excellent organizational skills – be able to handle pressure skillfully and be able to multi-task, prioritize, and work efficiently.
• Ability to anticipate work needs and follow through with minimum direction.
• Outgoing, positive, and willing to contribute to a team-oriented workplace.
• Superior negotiating and influencing skills.
• Excellent written and verbal communication skills with a keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers.
• Strong commitment to company mission and values.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Respectfully shares and accepts feedback willingly from all levels of the organization.

Nice To Haves

• RD/RN is strongly preferred.

Responsibilities

• Cultivate and develop long-term customer relationships within hospital, IDN, homecare and post-acute accounts, including relationships with distributors, and owning C-suite/leadership relationships.
• Identify and understand customer clinical and business needs in accounts and provide creative solutions through the contract lifecycle.
• Ensure relationships between Hospital/Homecare accounts and Kate Farms Sales Teams are successful, collaborative, and mutually beneficial with the goal to create opportunities for increased patient impact.
• Supports Territory Managers with Hospital/Homecare related activities.
• Collaborate with Sales, Marketing, Enterprise, and Medical Science to formulate robust programs and business propositions to include an array of Kate Farms value-adds and education beyond price.
• Support corporate sales training needs on the Kate Farms product line, competitive advantage, and customer profiles.
• Monitor and report key metrics for managing performance and measuring results achieved, such as revenue and volume trending and utilization of goods.
• Contribute to strategic plans with assigned relationships and disease specific areas (Cancer/ALS etc.).
• Conducts business reviews with key customer stakeholders to gauge contract performance and compliance, customer satisfaction and priorities, and to assess strategic relationships. Also identifies trends, usage/purchasing patterns, and assesses opportunities to expand product portfolio.
• Collaborate with cross-functional teams to create resources, programs, and synergies with Homecare Accounts to drive sales.
• Support ongoing monitoring and analysis of the rapidly evolving healthcare industry landscape, identifying key opportunities and threats with recommended actions or competitive responses for Kate Farms.
• Attend tradeshows to achieve assigned company objectives.

Benefits

• company-matched 401k plan
• Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents
• generous PTO benefit with a starting accrual of 15 days per year
• two weeks of paid “Refresh” leave
• 80 hours of paid sick leave annually
• 11 paid holidays throughout the calendar year
• paid disability leave
• paid parental / pregnancy leave
• Flexible Spending Accounts (FSA)
• tuition reimbursement
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior