Strategic Account Executive, Print

Staples Canada • Framingham, MA

10h

About The Position

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Strategic Account Executive (SAE) is responsible for driving profitable growth through the execution, adoption, and expansion of strategic programs for large Integrated Delivery Networks (IDNs) and enterprise healthcare accounts operating under established Group Purchasing Organization (GPO) agreements.

The role is focused on account-specific execution and performance management, supporting GPO-, IDN- , and account-level initiatives rather than enterprise-wide GPO ownership, while ensuring programs are effectively implemented, adopted, and scaled across divisions and facilities. The SAE partners closely with Strategic Account Directors, Print Account Executives, Analysts, Pricing, and Category teams to drive successful implementation, sales ramp, and ongoing optimization of programs across IDNs. The SAE is accountable for account-level program performance, including identifying opportunities to expand adoption, improve standardization, and grow print share of wallet within assigned accounts.

In addition, the SAE supports and leads Annual Business Reviews (ABRs), Quarterly Business Reviews (QBRs), and other customer-required business reviews, providing insights and analysis to drive standardization, consolidation, and long-term account growth. This role requires strong cross-functional collaboration to translate strategic agreements into realized revenue and sustained customer value.

Requirements

• Strong results orientation with a drive to achieve and exceed performance objectives
• Demonstrates a continuous improvement mindset with a low tolerance for complacency
• Proven ability to learn from challenges and apply insights to improve outcomes and drive forward progress
• Experience and a proven track record of managing complex programs or driving business development within large accounts
• Ability to effectively engage and communicate with senior-level stakeholders
• Strong presentation skills, with the ability to deliver compelling messaging in both virtual and inperson settings
• Expertise in consultative, solutions, and insight-based selling, along with strong negotiation and advanced client management skills
• Ability to develop and execute strategic customer growth plans in partnership with product category and cross-functional teams
• Strong business, financial, operational, and technical acumen
• Ability to analyze business and industry trends to develop tailored solutions aligned to the Staples value proposition
• Ability to operate independently with minimal day-to-day supervision while maintaining alignment with broader team objectives
• Demonstrated ability to build and maintain strong customer relationships across complex organizations
• Customer-focused mindset with a commitment to delivering value and driving long-term partnerships
• Proven industry experience with established relationships and understanding of enterprise customer environments
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at multiple levels
• Strong negotiation skills with the ability to navigate complex discussions and drive mutually beneficial outcomes
• Ability to address complex challenges, influence decision-making, and drive alignment across stakeholders
• High level of personal maturity and emotional intelligence
• Strong analytical skills with the ability to interpret business data and make informed, fact-based decisions
• Strong presentation skills with the ability to deliver compelling messaging to internal and external audiences
• Demonstrated ability to collaborate and work effectively across cross-functional teams
• Understanding of supply chain processes and enterprise purchasing environments
• Working knowledge of multiple lines of business and how they integrate to deliver customer solutions
• Willingness to travel up to 50% as needed

Nice To Haves

• Understanding of healthcare terminology and industry dynamics (preferred for healthcare-focused accounts)
• Experience working within healthcare, IDN, or GPO-driven environments
• Experience managing or supporting enterprise print or marketing programs across multi-location organizations
• Familiarity with print production, distribution, and supply chain processes
• Experience collaborating with cross-functional teams including Sales, Category, Pricing, and Operations
• Experience supporting program implementation, adoption, and performance tracking within large accounts

Responsibilities

• Establishes and maintains business relationships with executive and operational leadership within assigned Integrated Delivery Networks (IDNs), divisions, and enterprise healthcare accounts which may be operating under GPO agreements
• Supports account-level negotiations and program discussions with VP- and Director-level stakeholders for complex healthcare IDNs and enterprise accounts, operating within established GPO, pricing, and contract frameworks as required
• Navigates complex sales and program execution cycles involving multiple stakeholders and decision-makers to ensure successful rollout, adoption, and sales ramp of approved initiatives
• Demonstrates expertise in healthcare buying processes and supports product selection, eCommerce and integrated solutions, and standardization and consolidation initiatives to drive operational efficiency and cost reduction for customers
• Provides guidance, standards, and execution support to Print Account Executives, Account Managers, and supporting teams to ensure consistent deployment, adoption, and growth of strategic programs within assigned accounts
• Partners closely with category experts to deliver account-specific insights, solutions, and value propositions that support program expansion and customer objectives
• Collaborates with internal resources including Strategic Account Directors, Analysts, Pricing, Category Leadership, Implementation teams, and sales partners to meet customer needs and drive profitable growth within assigned accounts
• Applies strong business acumen and consultative selling methodologies to align program execution with customer priorities and initiatives such as integrations, sustainability efforts, and vendor consolidation strategies

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed