STR MGMT/ASSET PROTECTION DEPT LEADER (HR)

The Kroger Co. • Renton, WA

5d

About The Position

Manage the Asset Protection department and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. The role supervises and coaches direct reports, supports excellent customer service and sales, works to reduce theft and shrink, and ensures compliance with corporate policies, merchandising requirements and safety standards. It also collaborates with corporate associates and store teams on asset protection initiatives and associate-area upkeep.

The position requires flexibility to work any shift and weekends on a regular basis, and the ability to perform essential functions with or without reasonable accommodation.

Requirements

• High school diploma or GED plus one year of experience in retail asset protection, or a combination of relevant education and experience.
• At least 18 years of age, or 21 in Alaska.
• Ability to pass a drug test and a criminal background check.
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to handle sensitive information confidentially.
• Ability to organize and prioritize tasks and projects.
• Familiarity with asset protection terms and processes.
• Ability to make independent judgments with minimal supervision.
• Ability to continue education.
• Valid driver’s license.
• Ability to meet all state and federal private security requirements for licensing or certification.

Nice To Haves

• Knowledge of company policies, procedures, and organizational structure.
• Strong interrogation and interviewing skills.

Responsibilities

• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Deliver and encourage excellent customer service.
• Maximize sales and sales margins.
• Reduce customer and associate dishonesty by identifying high-theft areas and investigating and apprehending individuals involved in internal and external theft.
• Monitor large shrink areas in stores.
• Provide credible court testimony.
• Implement corporate and divisional service, merchandising, and operating requirements.
• Maintain knowledge of corporate and divisional merchandising plans, expectations, and timetables.
• Achieve department and store financial objectives and goals.
• Develop, implement, and assess weekly work schedules, adjusting them as necessary.
• Conduct internal investigations.
• Minimize exposure to civil liability.
• Verify that electronic article surveillance (EAS) is utilized and maintained.
• Participate in safety meetings and co-chair or attend shrink meetings.
• Prepare missing merchandise reports.
• Promote associate participation in the Fred Meyer Incentive Award Program.
• Maintain compliance with corporate policies and safety guidelines and standards.
• Promote and follow company initiatives.
• Communicate and collaborate with corporate associates to support asset protection initiatives.
• Work with associates to manage common associate areas, such as break rooms and training areas, ensuring they are inviting and reflect “Our People Are Great” initiatives.
• Maintain flexibility to work any shift and weekends on a regular basis.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the employee’s career through the Continuing Education program.
• Access to training programs and career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED