STR MGMT/ASSET PROTECTION DEPT LEADER

The Kroger Co.•College, AK

About The Position

Manage the Asset Protection department and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supervises and coaches direct reports, supports excellent customer service, helps achieve sales and financial objectives, and leads efforts to reduce theft and shrink. It also involves conducting investigations, maintaining compliance with company policies and safety standards, supporting corporate asset protection initiatives, and managing department schedules and operations. The position requires flexibility to work any shift and weekends on a regular basis. The associate must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

High school diploma or GED plus one year of experience in retail asset protection, or a combination of relevant education and experience.
At least 18 years of age, or 21 in Alaska.
Ability to pass a drug test.
Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to handle sensitive information confidentially.
Ability to organize and prioritize tasks and projects.
Familiarity with asset protection terms and processes.
Ability to make independent judgments with minimal supervision.
Ability to continue education.
Ability to pass a criminal background check.
Valid driver's license.
Ability to pass all state and federal private security requirements for licensing or certification.

Nice To Haves

Knowledge of company policies, procedures, and organizational structure.
Strong interrogation and interviewing skills.

Responsibilities

Supervise and coach direct reports; complete performance reviews and provide feedback.
Deliver and encourage excellent customer service.
Maximize sales and sales margins.
Reduce customer and associate dishonesty by identifying high-theft areas and investigating and apprehending individuals involved in internal or external theft.
Monitor large shrink areas in stores.
Provide credible court testimony.
Implement corporate and divisional service, merchandising, and operating requirements.
Maintain knowledge of corporate and divisional merchandising plans, expectations, and timetables.
Achieve department and store financial objectives and goals.
Develop, implement, and assess weekly work schedules and adjust them as necessary.
Conduct internal investigations.
Minimize exposure to civil liability.
Verify that electronic article surveillance (EAS) is being utilized and maintained.
Participate in safety meetings.
Co-chair or attend shrink meetings.
Prepare missing merchandise reports.
Promote associate participation in the Fred Meyer Incentive Award Program.
Maintain compliance with corporate policies and promote and follow company initiatives.
Maintain compliance with all safety guidelines and standards.
Communicate and collaborate with corporate associates to support asset protection initiatives.
Work with associates to manage common associate areas, such as break rooms and training areas, so they are inviting and reflect “Our People Are Great” initiatives.
Maintain flexibility to work any shift and weekends on a regular basis.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free counseling through the Employee Assistance Program.
Free, confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and diverse career pathways.

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