Store Team Member

Total Wine & More•Roseville, MI

7d•$16 - $22

About The Position

Store Team Members build the company brand by delivering excellent customer service, engaging with customers, advising them on products, and driving sales. Depending on business needs, team members may also perform merchandising, front-end, or other responsibilities. The role is internally referred to as Service Team Member and reports to the store management team. Duties may include supporting inventory and digital operations, assisting with in-store and curbside pickup and delivery, and—if assigned—driving and making deliveries. This is a regular position. The hourly pay range is $15.90–$22.26; actual pay may vary based on factors such as location, job-related knowledge, skills, and experience, and will meet or exceed the applicable minimum wage.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead repeatedly.
May be exposed to varying outdoor weather conditions throughout the workday.

Nice To Haves

High school diploma or equivalent preferred.
1–3 years of work experience.
At least 1 year of experience in a retail setting preferred.
Familiarity with point-of-sale systems and inventory management software.

Responsibilities

Engage with customers, provide personalized service, build relationships, and inform customers about products and services.
Support inventory operations by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, and placing signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services.
Drive and make deliveries if assigned.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain store safety and cleanliness standards.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally, following company policies and procedures and traffic and safety laws.