Seasonal Store Support, Sid Mashburn DC

Mashburn, LLC•Washington, DC

About The Position

As a Seasonal Store Support employee in the Sid Mashburn shop, you will demonstrate the brand’s values while engaging with and taking care of customers and the Team. You will contribute to the store’s daily operations and maintain brand standards throughout all areas of the business. This is an hourly, non-exempt position.

Requirements

  • Kind, friendly, and enthusiastic attitude, with a desire to serve others and provide memorable hospitality.
  • Proven ability to quickly build rapport and relationships with customers and colleagues.
  • Excellent communication skills and ability to graciously handle multiple tasks simultaneously.
  • Strong organization, attention to detail, and follow-up skills.
  • Proactive, self-starter mindset that brings new ideas and solutions to the team.
  • Motivated, resourceful problem-solver and team player with a “no task is too small” attitude.
  • Ability to approach situations with positivity, flexibility, and creativity, including under pressure and tight deadlines.
  • Interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles.
  • Ability to anticipate opportunities to drive business, build morale, and solve problems.
  • Reflects the core values of being Hopeful, Helpful, Hardworking, Nimble, Hospitable, Humble, and Honest.

Responsibilities

  • Make customers feel welcome and cared for by exceeding their expectations and providing an exceptional brand experience.
  • Support fellow Associates as a team player to ensure a consistent customer experience and contribute to a positive working environment.
  • Assist with online order fulfillment.
  • Manage store wrapping and hosting supply inventory.
  • Assist with gift-wrapping needs.
  • Maintain a desire to continue learning and growing.
  • Maintain seamless operations and processes according to brand guidelines.
  • Communicate efficiently with customers by phone and in person.
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