Seasonal Store Support, Sid Mashburn DC

Mashburn • Washington, DC

11d

About The Position

As a Seasonal Store Support employee in the Sid Mashburn shop, you will demonstrate the brand’s values in how you engage with and take care of customers and the team. You will contribute to the store’s daily operations and help maintain brand standards throughout all areas of the business. This is an hourly, non-exempt position.

Mashburn is an Atlanta-based apparel and lifestyle brand founded in 2007. The company designs, manufactures, and markets menswear under Sid Mashburn, womenswear under Ann Mashburn, and other high-quality brands. Its aim is to offer luxury-quality products at accessible prices, delivered with a memorable customer experience and a personal brand voice.

Requirements

• Kind, friendly, and enthusiastic attitude, with a desire to serve others and provide memorable hospitality.
• Proven ability to quickly build rapport and relationships with customers and colleagues.
• Excellent communication skills and ability to handle multiple tasks graciously.
• Strong organization, attention to detail, and follow-up skills.
• Proactive, self-starter mindset, bringing ideas and solutions to the team.
• Motivated, resourceful problem-solver and team player with a “no task is too small” attitude.
• Positivity, flexibility, and creativity, including under pressure and with tight deadlines.
• Interpersonal skills to influence, collaborate with, and build relationships with people in cross-functional roles.
• Ability to anticipate opportunities to drive business, build morale, and solve problems.
• Reflect the core values of Hopeful, Helpful, Hardworking, Nimble, Hospitable, Humble, and Honest.

Responsibilities

• Make customers feel welcome and cared for by exceeding expectations and providing an exceptional brand experience.
• Support fellow Associates as a team player to deliver a consistent customer experience and contribute to a positive working environment.
• Assist with online order fulfillment.
• Manage store wrapping and hosting supply inventory.
• Assist with gift-wrapping needs.
• Continue learning and growing.
• Maintain seamless operations and processes according to brand guidelines.
• Communicate efficiently with customers by phone and in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed