Store Support Specialist - Utah, Wyoming and California

bp•US: Non-Office WY, NV

8d•$54,000 - $85,000•Hybrid

About The Position

The Store Support Specialist serves as the brand champion for company programs across stores in an assigned region. Working with Store Marketing, Retail Services, Store PCMs, site general managers, and district managers, the Specialist supports compliance with company policies and procedures and effective delivery of programs. The role provides support, training, and development for operational management staff; promotes a productive culture and working environment; and implements changes to improve efficiency. The Specialist helps ensure programs and pricing are in place and that stores achieve sales and margin goals, while working with company leaders to grow and protect the brand and minimize losses. The position is hybrid, with extensive travel. The posting lists expected travel of up to 75%, and its working-conditions section describes travel of around 80% of the work schedule, including car travel, overnight stays, and air travel. The role is not eligible for relocation assistance. It requires lifting and carrying merchandise weighing up to approximately 50 pounds, climbing ladders, standing or walking for up to 10 hours per day, and sitting for periods of up to four hours per day. Regular computer use and good hand coordination, fine motor skills, and manual dexterity are required. The Specialist must be able to work inside and outside standard business hours in interior and exterior conditions. Duties may be performed with or without reasonable accommodation. The base salary range is $54,000–$85,000. Benefits may include health, vision, and dental insurance, flexible scheduling, paid time off, a discretionary annual bonus, a long-term incentive program, and a 401(k) matching program. The posting also mentions flexible working options, paid parental leave, and retirement benefits.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
Five or more years of experience in retail or marketing.
Strong skills in Microsoft Excel, PowerPoint, and Word.
Excellent planning and execution skills.
Willingness to travel and a valid driver’s license with an acceptable driving record.
Ability to lead people through a clear vision, appropriate training, ongoing development, and positive recognition.
Proficiency in planning and analytical skills to produce positive financial results, including understanding P&L calculations, coverage ratios, budgets, and expense reports.
Ability to stay current with industry guidelines by benchmarking competitors and reading convenience-store periodicals.
Excellent verbal and written communication skills, including the ability to clearly and accurately communicate with groups of managers and the public.
Demonstrated accountability, initiative, teamwork and cooperation, critical thinking, and systematic problem-solving abilities.
Must be located in Nevada, Wyoming, Oregon, Utah, Washington, California, or Montana.
Ability to meet the position’s physical requirements and travel demands, with or without reasonable accommodation.

Responsibilities

Serve as the brand champion and expert, ensuring brand integrity.
Plan, implement, and successfully execute monthly retail store promotions across stores in the assigned region.
Represent the company and provide support at trade shows and conventions as needed.
Provide feedback to the Category Management team on programs and ways to improve their execution.
Suggest store-flow improvements based on expertise in guest flow and experience.
Work with Space Planning and district managers to reflow stores appropriately.
Apply category and consumer insights to identify growth opportunities and drive product-development and marketing innovation.
Monitor Team Member turnover and work with Store Management to develop retention strategies.
Monitor training and ensure it remains on target.
Maintain contact with store managers through phone calls, emails, virtual meetings, and in-person site visits.
Stay knowledgeable about and active in new-store system installations and programs.
Support the management team in achieving targeted EBITDA, sales, margin, and shrink results.
Monitor store inventory levels.
Assist the Loss Prevention Group with assignments as needed.
Perform other duties as necessary to support division and company objectives.