Store Supervisor - Manitowoc

Goodwill NCW Jobs•Manitowoc, WI

12d•Onsite

About The Position

The Store Supervisor provides oversight, guidance, and support to team members as directed by the Store Manager. The role drives results by ensuring donations are properly handled and processed to meet production and sales goals, and uses reports to help train, coach, and develop team members. The supervisor maintains a clean, safe, and organized work area and manages a broad range of retail activities, including scheduling and opening and closing procedures, while ensuring the leader checklist is completed. The position supports Goodwill NCW’s mission through the employment and training of people with different abilities. In partnership with the Store Manager, the supervisor supports recruitment by interviewing and selecting candidates aligned with the organization’s mission and values and ensuring successful onboarding. Other duties may be assigned.

Requirements

High school diploma or equivalent preferred.
Three or more years of leadership experience preferred.
Strong time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
Strong communication, customer service, and attention-to-detail skills.
Strong problem-solving and decision-making skills.
At least basic competency with Word, Excel, PowerPoint, SharePoint, and Outlook.
Experience with reporting and dashboard tools.
Ability to maintain confidentiality.
Valid driver’s license with an acceptable driving record and ability to travel to other locations.
Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance according to the assigned schedule.
Ability to sit or stand for prolonged periods, up to eight hours.
Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; objects over 25 pounds require a team lift.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity to perform detailed tasks.
Ability to verbally communicate and exchange information.

Nice To Haves

High school diploma or equivalent.
Three or more years of leadership experience.

Responsibilities

Provide oversight, guidance, and support to team members as directed by the Store Manager.
Ensure donations are properly handled and processed to meet production and sales goals.
Use reports to help train, coach, and develop team members to achieve results.
Maintain a clean, safe, and organized work area.
Manage retail activities, including scheduling and opening and closing procedures.
Ensure completion of the leader checklist.
Support Goodwill NCW’s mission through employment and training of people with different abilities.
Support recruitment by interviewing and selecting candidates aligned with the organization’s mission and values.
Partner with the Store Manager to ensure successful onboarding for all team members.
Perform other duties as assigned.