STORE SHIFT SUPV - DG MKT in HERMITAGE TN S09822

Dollar General•Hermitage, TN
•Onsite

About The Position

The Store Shift Supervisor oversees store employees during overnight operations and assists with the efficient management of store operations, inventory, and merchandise presentation. The role promotes a safe working environment and protects company assets, while also providing support to other managers as requested. The supervisor trains, coaches, and evaluates overnight associates; coordinates stocking, recovery, sanitation, and safety practices; and helps ensure the store’s workflow and presentation standards are met. The role also supports backroom and receiving operations, merchandise pricing and signage, inventory processes, delivery unloading, and proper rotation of perishable foods. The supervisor follows company policies and procedures and may direct associates in completing assigned work.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.
  • Required local and state food-handling certifications, if applicable.

Responsibilities

  • Train assigned associates in overnight operating procedures, including merchandise stocking and stocking productivity standards.
  • Coach overnight associates, assess work completion, follow up on performance, implement performance standards, and recommend corrective actions to Store Managers when needed.
  • Conduct safety meetings and train associates in safety practices, including rolltainer safety, box-cutter use, proper lifting, baler operation, pallet jacks, and straddle lifts.
  • Help maintain a clean, organized, safe, and secure store and ensure equipment is functional and maintained to safety and sanitation standards.
  • Train associates in recovery standards and ensure store standards are modeled and maintained.
  • Oversee sanitation standards and train overnight stocking associates using the Cleaning Schedule.
  • Ensure execution of the store’s 7 Day Workflow Plan for stocking standards and Find-Fill-Fix procedures on the night shift.
  • Ensure the store’s HHT is used to investigate and prevent out-of-stocks and overstocks.
  • Organize backroom and receiving-area operations.
  • Ensure merchandise is presented according to established practices and plans, using fixtures properly and maintaining presentation, pricing, and signage.
  • Ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signage.
  • Assist with Tote Inventory Management processes.
  • Ensure sales shelves and staging areas for new deliveries are prepared and organized.
  • Direct and assist associates with unloading trucks as needed and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Provide support to other managers as requested.
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