About The Position

Under general supervision, the Store Food Manager manages the Food Department and may manage the total store when designated as manager on duty. The role supports effective inventory management, merchandise presentation, customer service, workplace safety, protection of company assets, and compliance with food-handling rules and regulations. The manager also supports other managers as requested. When serving as manager on duty, the role oversees store operations in the Store Manager’s or Assistant Manager’s absence, supports cash accountability and security procedures, and helps train and supervise associates. Food Department responsibilities include stocking and rotating products, maintaining presentation and sanitation standards, managing markdowns and inventory, executing pricing and planograms, and supporting receiving and delivery processes. The position also helps address customer needs, maintain a clean and safe store, and support scheduling coverage and associate performance.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Previous grocery store experience.

Responsibilities

  • Manage the Food Department and manage the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist managers with employee training, scheduling coverage, and follow-up on work completion and associate performance.
  • Train or assist in training associates in food stocking and rotation, merchandise presentation, safe food handling, and hourly recovery standards.
  • Record Grocery Food markdowns, analyze causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and associate training in the Grocery Food area using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, stocking standards, and Find-Fill-Fix procedures.
  • Use the store HHT to investigate and help prevent out-of-stocks and overstocks.
  • Help organize the receiving area and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly and maintain presentation, product pricing, and signage.
  • Help execute planograms, price changes, Was/Now, TRP, advertising signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes.
  • Minimize damages and markdowns; ensure accurate scanning and paperwork; and follow inventory control procedures to maintain accurate inventory levels.
  • Address customer needs and requests efficiently and timely, and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently to stock reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures.
  • Assist with safety meetings and help maintain a clean, well-organized, and safe store.
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