Career Day in San Pablo, CA!

Community Choice Financial Family of Brands•San Pablo, CA
•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and financial solutions to customers. The posting invites candidates to attend a Career Day in San Pablo, California, to meet one-on-one with a hiring manager and learn about store career opportunities. The role involves assisting customers with financial transactions and services, maintaining the store, and following company policies and security procedures. Specific duties may vary by position; applicants are directed to individual job listings for details.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to enter data accurately.
  • Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
  • At least 18 years of age (19 in Alabama).
  • Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
  • Successful completion of a background check, conducted and considered in accordance with applicable law.
  • Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating controls such as a keyboard.

Nice To Haves

  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling and cash drawer or vault management experience.
  • Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

  • Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
  • Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
  • Explain transactions and offer personalized financial services; assist with customer account management, collections, and payments.
  • Participate in in-store and community events and external marketing.
  • Help maintain the store’s appearance and cleanliness.
  • Complete ongoing training, follow company policies and procedures, and uphold office security protocols, including managing a cash drawer.

Benefits

  • Paid on-the-job training and a comprehensive new-hire program.
  • Access to a learning management system with e-learning modules for professional and personal development.
  • Cross-brand training and opportunities across the company’s eleven brands.
  • Key Holder Program intended to develop leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
  • Traditional and Roth 401(k) retirement plans with a company match.
  • Company-sponsored life and AD&D insurance.
  • Optional benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
  • Employee Assistance Program with free access to mental health resources and life coaching for employees and family members.
  • Discount Marketplace with access to nationwide and local retailer discounts.
  • Paid time off starting at 12 days in the first year and increasing with tenure.
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