Career Day in Tracy, CA!

Community Choice Financial Family of Brands•Tracy, CA

3d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and access to consumer financial solutions. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day in Tracy, California, to learn about opportunities; it does not identify a specific open position. Store Operations team members serve customers in person, process financial transactions, support customer accounts, participate in community marketing, maintain the store, and follow security and compliance procedures. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a strong customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Educate customers about transactions and offer financial services suited to their needs.
Assist with customer account management, collections, and customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store's appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company's eleven brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with free mental health resources, life coaching, and other support for employees and family members.
Free access to a discount marketplace with nationwide and local retailer discounts.
Paid time off starting at 12 days in the first year and increasing over time.