Career Day in Tracy, CA!

Community Choice Financial Family of Brands•Tracy, CA

1d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team, which provides customer service and supports customers seeking financial solutions. Candidates are invited to meet one-on-one with a hiring manager at a Career Day in Tracy, California, and explore available career opportunities. In-store positions are in person only; applicants can visit the company careers website to apply. Team members connect with customers, process financial transactions, explain available services, support account management and collections, participate in community activities, maintain the store, and follow company policies and security procedures. Specific essential functions may vary by position. The company offers paid on-the-job training, learning and cross-brand development, leadership training, and performance-based advancement. The posting describes a range of benefits, including health coverage options, retirement plans, insurance, employee assistance resources, discounts, and paid time off.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
Must be at least 18 years old (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet physical demands that frequently include remaining stationary, standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills are a plus and may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company's financial solutions and provide a strong customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Educate customers about their transactions and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training with opportunities across the company's eleven brands.
Key Holder Program to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short-term and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other support for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing over time.