Career Day in Sacramento, CA!

Community Choice Financial Family of Brands•Sacramento, CA

2d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for opportunities on its Store Operations team. Store Operations team members work on the front line to provide customer service and a strong overall experience while helping people access financial solutions. This posting invites candidates to attend a Career Day in Sacramento, California, and meet one-on-one with a hiring manager to learn about available opportunities. It does not identify a specific position title within the Store Operations team; see individual job listings for position-specific duties and requirements. The company describes itself as a consumer specialty finance organization with more than 10 brands, over 1,500 brick-and-mortar stores across 24 states, and online products in 20 states. It is committed to helping customers access short-term financial services and to maintaining an inclusive workplace free of discrimination.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet physical demands that frequently include remaining stationary, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside the store; and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; this may be required for certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and support brand loyalty.
Help customers access financial solutions and provide a positive customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and comply with office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s eleven brands.
Key Holder Program intended to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple medical insurance coverage choices, all including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other resources for team members and their families through the Employee Assistance Program.
Free access to discounts from nationwide and local retailers through the Discount Marketplace.
Paid time off that increases with tenure, starting at 12 days in the first year.