Career Day in San Pablo, CA!

Community Choice Financial Family of Brands•San Pablo, CA

6d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for its Store Operations team, which provides customer service and supports customers’ access to financial solutions. The role involves building customer relationships, processing financial transactions, explaining services, helping manage customer accounts and payments, participating in community outreach, maintaining the store, and following company policies and security procedures. The posting invites candidates to attend a Career Day in San Pablo, California, and notes that specific job listings provide more details on the essential functions for each position.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Must pass a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a strong customer experience.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services suited to customers’ needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and observe office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, ID theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other resources for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off, starting at 12 days in the first year and increasing with tenure.