Store Office Representative
About The Position
Do you love working in retail AND an office setting? Working in our retail store office will give you a balance of face-to-face customer service and the ability to multitask and work in a high-volume store where you can assist customers with a variety of administrative duties while giving the ultimate customer service. This position offers the best of both worlds – work in an office position and in a retail environment to WOW our customers in person and over the phone. At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference: We Care… a Lot – because kindness and support are at the heart of everything we do. We Do the Right Thing – integrity is non-negotiable. We Dare to Think Differently – innovation keeps us ahead of the game. We Make Work Fun – yes, fun! Because great energy fuels great work.
Requirements
- Proficient computer skills and ability to learn new programs
- Ability to interact with customers in a friendly and courteous manner
- Excellent mathematical and organizational skills
- Must be able to read and communicate effectively
Nice To Haves
- 1-2 years of retail experience preferred but not required
Responsibilities
- Interacting with customers in a courteous and professional manner, creating raving fans!
- Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
- Triaging incoming phone calls
- Contacting customers to resolve delivery and service issues.
- Interacting with various departments to assist in resolving any issues
- Reconciling cash drawer at the end of a shift
Benefits
- medical
- dental
- vision
- employee discount
- Flexible work schedule
- Career growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
