Store Office Representative

Jordan's FurnitureWest Hartford, CT
Hybrid

About The Position

Do you love working in retail AND an office setting? Well working in our retail store office will give you a balance of face-to-face customer service and ability to multitask and work in a high-volume store where you can assist customers with a variety administrative duty while giving the ultimate customer service. The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone.

Requirements

  • Proficient computer skills and ability to learn new programs
  • Ability to interact with customers in a friendly and courteous manner
  • Excellent mathematical and organizational skills
  • Must be able to read and communicate effectively

Nice To Haves

  • 1-2 years of retail experience preferred but not required

Responsibilities

  • Interacting with customers in a courteous and professional manner, creating raving fans!
  • Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
  • Triaging incoming phone calls
  • Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
  • Reconciling cash drawer at the end of a shift

Benefits

  • medical
  • dental
  • vision
  • employee discount
  • Flexible work schedule
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