Store Office Representative

Jordan's FurnitureAvon, MA
Hybrid

About The Position

Do you love working in retail AND an office setting? Well working in our retail store office will give you a balance of face-to-face customer service and ability to multitask and work in a high-volume store where you can assist customers with a variety administrative duty while giving the ultimate customer service. This position starts at $18-$20 per hour. The schedule varies, nights holidays and weekends. The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone.

Requirements

  • Proficient computer skills and ability to learn new programs
  • Ability to interact with customers in a friendly and courteous manner
  • Excellent mathematical and organizational skills
  • Must be able to read and communicate effectively

Nice To Haves

  • 1-2 years of retail experience preferred but not required

Responsibilities

  • Interacting with customers in a courteous and professional manner, creating raving fans!
  • Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
  • Triaging incoming phone calls
  • Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
  • Reconciling cash drawer at the end of a shift

Benefits

  • medical
  • dental
  • vision
  • employee discount
  • Flexible work schedule
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