Store Office Representative

Jordans Furniture•Avon, MA

10d•Hybrid

About The Position

Do you love working in retail AND an office setting? Working in our retail store office will give you a balance of face-to-face customer service and the ability to multitask and work in a high-volume store where you can assist customers with a variety of administrative duties while giving the ultimate customer service. This position starts at $18-$20 per hour. The schedule varies, including nights, holidays, and weekends. Why you will love Jordan’s Furniture: Great Benefits – medical, dental, vision, employee discount and more! Unique Culture Flexible work schedule Fast-paced environment – Your days will fly by. Career growth – The possibilities are endless. The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone. What we Stand for—Where Work is Fun and Values Matter! At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference: We Care… a Lot – because kindness and support are at the heart of everything we do. We Do the Right Thing – integrity is non-negotiable. We Dare to Think Differently – innovation keeps us ahead of the game. We Make Work Fun – yes, fun! Because great energy fuels great work.

Requirements

Proficient computer skills and ability to learn new programs
Ability to interact with customers in a friendly and courteous manner
Excellent mathematical and organizational skills
Must be able to read and communicate effectively

Nice To Haves

1-2 years of retail experience preferred but not required

Responsibilities

Interacting with customers in a courteous and professional manner, creating raving fans!
Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
Triaging incoming phone calls
Contacting customers to resolve delivery and service issues.
Interacting with various departments to assist in resolving any issues
Reconciling cash drawer at the end of a shift