STORE NON FOOD MGR - DG MKT in SANTA ANA CA S14500

Dollar General•Santa Ana, CA

22d•Onsite

About The Position

Under general supervision, manage the Non-Food Department and, when designated as manager on duty, the total store. Ensure efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. Provide support to other managers as requested. When serving as manager on duty, manage the store in the Store Manager’s and Assistant Manager’s absence, oversee cash handling and register procedures, and help maintain the store’s financial integrity through cash accountability, key control, and adherence to security and cash-control procedures. Assist with employee training, scheduling coverage, work follow-up, store safety, equipment maintenance, and customer service. In the Non-Food Department, help train associates in stocking, presentation, and hourly recovery standards; support the store’s 7 Day Workflow Plan and Find-Fill-Fix procedures; monitor inventory and markdowns; and ensure merchandise, fixtures, signage, pricing, and plan-o-gram execution follow established practices. Support receiving and new-merchandise handling, organize staging and reserve inventory areas, and assist with unloading trucks and directing merchandise according to plan. Follow company policies and procedures.

Requirements

High school diploma or equivalent.
Two to three years of retail clerk experience.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Effective interpersonal, oral, and written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-gram and merchandise-presentation guidance.
Willingness and ability to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Ability and willingness to obtain required food-handling certifications.
Obtain required local and state food-handling certifications, if applicable.

Nice To Haves

Previous lead experience.
Grocery store experience.

Responsibilities

Manage the Non-Food Department and manage the total store when designated as manager on duty.
Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
Manage the store in the Store Manager’s and Assistant Manager’s absence.
Assist managers with employee training and ensure assigned associates are trained in Non-Food stocking, presentation, and hourly recovery standards.
Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
Assist with sanitation standards and training using the Cleaning Schedule.
Support execution of the 7 Day Workflow Plan, stocking standards, Find-Fill-Fix procedures, and use of the HHT to investigate out-of-stocks and overstocks.
Assist with receiving-area organization and ensure merchandise is presented according to established practices and plans.
Use merchandise fixtures properly and maintain product pricing and signage.
Assist with plan-o-gram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
Minimize damages and markdowns and ensure accurate scanning and paperwork.
Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
Direct and assist associates with unloading trucks and direct new merchandise according to plan.
Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
Conduct or assist with safety meetings and help maintain a clean, organized, safe, and secure working and shopping environment.
Help ensure equipment is functional and maintained to required safety and sanitation levels.
Follow prescribed cash-handling procedures and company policies and procedures.