About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and manages the total store when designated as manager on duty. The role supports efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager also supports other managers as requested and may manage the store in the Store Manager’s and Assistant Manager’s absence. The position leads and supports associates in stocking, presentation, hourly recovery, sanitation, and execution of the store’s workflow and inventory procedures. It helps ensure adequate scheduling coverage, assesses work completion and associate performance, and supports training. The manager assists with receiving and handling new merchandise, organizing staging and reserve inventory, unloading trucks, and directing merchandise according to plan. When acting as manager on duty, the role handles refunds and overrides, register counts, bank deposits, and cash, key, and security controls. It also supports pricing and signage execution, planogram implementation, markdown analysis, inventory accuracy, safety, sanitation, and timely attention to customer needs.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal, oral, and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Willingness and ability to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attain required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Non-Food Department and, when designated manager on duty, the total store.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Assist with employee training, adequate scheduling coverage, work-completion assessment, and performance follow-up.
  • Train assigned associates in proper Non-Food stocking, merchandise presentation, and hourly recovery standards.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and associate training using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Help ensure handheld terminal use to investigate and prevent out-of-stocks and overstocks.
  • Organize the receiving area and support the receipt and handling of new merchandise.
  • Ensure merchandise presentation follows established practices and plans, including proper use of fixtures, pricing, and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand their merchandise expectations and desires.
  • Prepare and organize sales shelves and staging areas for new deliveries; direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and assist with store security and cash-control practices.
  • Assist with safety meetings and maintain a clean, organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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