About The Position

Under general supervision, manage the Non-Food Department and, when designated as manager on duty, oversee the total store. The role is responsible for efficient inventory management, appealing and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The Non-Food Manager also supports other managers as requested. When serving as manager on duty, the position oversees cash accountability and store operations, including refunds and overrides, register counts, bank deposits, key control, and company security practices. The manager may operate the store in the Store Manager’s and Assistant Manager’s absence, help train employees, support scheduling coverage, assess work completion, and follow up on associate performance. For the Non-Food Department, the role helps train associates in stocking, presentation, and hourly recovery standards; supports sanitation and the store’s 7 Day Workflow Plan; and uses handheld technology to investigate out-of-stocks and overstocks. Responsibilities also include receiving and directing merchandise, organizing staging and reserve inventory, executing planograms and pricing/signage changes, managing tote inventory, minimizing damages and markdowns, and maintaining accurate inventory records. The manager assists with customer needs, safety meetings, equipment upkeep, and a clean, safe store environment. The position requires a high school diploma or equivalent and two to three years of retail clerk experience. Previous lead experience and/or grocery store experience is preferred. Required local and state food-handling certifications must be obtained if applicable. Relocation assistance is not available.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience and/or grocery store experience.

Responsibilities

  • Manage the Non-Food Department and oversee the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, and compliance with security and cash-control procedures.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Assist with employee training and adequate scheduling coverage; assess work completion and follow up with associates regarding performance.
  • Train or assist in training Non-Food associates in stocking, merchandise presentation, and hourly recovery standards.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrences.
  • Support sanitation standards and train assigned associates using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Use handheld technology as an investigative tool to help prevent out-of-stocks and overstocks.
  • Organize the receiving area and help ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly and maintain product pricing and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with tote inventory management and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and company policies and procedures.
  • Assist with safety meetings and maintain a clean, well-organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
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