About The Position

Under general supervision, the Store Food Manager manages the Food Department and, when designated as manager on duty, the total store. The role supports efficient inventory management, attractive and profitable merchandise presentation, quality customer service, safe working conditions, protection of company assets, and compliance with food-handling requirements. The manager also provides support to other managers as requested. The position oversees grocery-food processes, including associate training, stocking and product rotation, food safety, presentation, recovery, sanitation, markdown analysis, workflow execution, inventory controls, pricing and signage, receiving, and merchandise delivery. When managing the store in the Store Manager’s or Assistant Manager’s absence, the role follows company procedures for cash handling, security, customer service, and store operations.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise presentation guidance.
  • Ability and willingness to comply with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Ability and willingness to obtain required food-handling certifications.
  • Required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Food Department and manage the total store when designated as manager on duty.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support the store’s financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Manage the store in the absence of the Store Manager and Assistant Manager.
  • Assist in training employees and assigned associates in stocking, rotation, presentation, safe food handling, and hourly recovery standards.
  • Assist with scheduling coverage, assess work completion, and follow up with associates regarding performance.
  • Record Grocery Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and associate training in the Grocery Food area using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Use the store’s HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and presenting merchandise according to established practices and plans.
  • Use merchandise fixtures properly and maintain presentation, product pricing, and signage.
  • Help ensure planogram execution and pricing integrity, including price changes, Was/Now, TRP, ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns, and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and timely, and maintain daily contact with customers to understand merchandise expectations and desires.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for new deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently to stock reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures and help conduct safety meetings.
  • Help maintain a clean, well-organized store and facilitate a safe work environment.
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