About The Position

Under general supervision, the Store Non Food Manager manages the Non-Food Department and, when designated as manager on duty, oversees the total store. The role focuses on efficient inventory management, attractive and profitable merchandise presentation, quality customer service, a safe working environment, and protection of company assets. The manager also provides support to other managers as requested. When serving as manager on duty, the position manages the store in the Store Manager’s and Assistant Manager’s absence and supports financial integrity through cash accountability, key control, security practices, and cash-control procedures. The role helps train employees, ensure adequate scheduling coverage, assess work completion and associate performance, and maintain department standards for stocking, presentation, recovery, sanitation, pricing, inventory, and receiving. The manager helps execute the store’s workflow and inventory procedures, prevent out-of-stocks and overstocks, organize receiving and staging areas, direct truck unloading and merchandise placement, and maintain accurate inventory. The position also supports customer service, safety meetings, equipment upkeep, and a clean, safe shopping and working environment. Relocation assistance is not available.

Requirements

  • High school diploma or equivalent.
  • Two to three years of retail clerk experience.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Effective interpersonal and oral and written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planograms and merchandise-presentation guidance.
  • Ability and willingness to comply with company policies and procedures.
  • Ability and willingness to obtain required food-handling certifications.
  • Attainment of required local and state food-handling certifications, if applicable.

Nice To Haves

  • Previous lead experience.
  • Grocery store experience.

Responsibilities

  • Manage the Non-Food Department and oversee the total store when designated as manager on duty.
  • Manage the store in the Store Manager’s and Assistant Manager’s absence.
  • Authorize and sign for refunds and overrides, count registers, and ensure money is deposited in the bank.
  • Support store financial integrity through cash accountability, key control, security practices, and cash-control procedures.
  • Assist with training employees, including associates assigned to the Non-Food area.
  • Assist in ensuring adequate scheduling coverage and assess work completion, following up with associates about performance.
  • Record Non-Food markdowns, analyze their causes, and take corrective action to prevent recurrence.
  • Support sanitation standards and train associates using the Cleaning Schedule.
  • Help execute the store’s 7 Day Workflow Plan, including stocking standards and Find-Fill-Fix procedures.
  • Use the HHT as an investigative device to help prevent out-of-stocks and overstocks.
  • Assist with organizing the receiving area and ensure merchandise is presented according to established practices and plans.
  • Use merchandise fixtures properly, including presentation, pricing, and signage.
  • Assist with planogram execution and pricing integrity, including price changes, Was/Now, TRP, Ad signs, and Super Tuesday pricing and signing.
  • Assist with Tote Inventory Management processes and follow inventory-control procedures to maintain accurate inventory levels.
  • Minimize damages and markdowns and ensure accurate scanning and paperwork.
  • Address customer needs and requests efficiently and maintain daily contact with customers to understand merchandise expectations and preferences.
  • Lead the receipt and handling of new merchandise; prepare and organize sales shelves and staging areas for deliveries.
  • Direct and assist associates with unloading trucks and direct new merchandise according to plan.
  • Use storeroom space efficiently for reserve inventory and ensure proper rotation of perishable food items.
  • Follow prescribed cash-handling procedures.
  • Assist with safety meetings and maintain a clean, well-organized, safe, and secure working and shopping environment.
  • Help ensure equipment is functional and maintained to required safety and sanitation levels.
  • Follow company policies and procedures outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
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