STORE/NIGHT LEAD CLERK

The Kroger Co.•Alamosa, CO

12d

About The Position

The Store/Night Lead Clerk directs and supervises department functions and activities while supporting the day-to-day operations of Grocery. The role focuses on delivering exceptional customer service, maintaining a safe and clean environment, and encouraging associates to uphold the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The lead clerk establishes department goals and business plans, schedules and develops associates, and oversees sales promotions, merchandising, inventory, price changes, and expenses. The role also supports store management with budgets and financial reviews, maintains product knowledge, and ensures compliance with food-safety, safety, and other applicable requirements. The position must be performed with or without reasonable accommodation. City Market is part of The Kroger Company. The posting describes benefits and development opportunities available to associates, subject to eligibility and applicable criteria.

Requirements

Effective communication skills.
Knowledge of basic mathematics, including counting, addition, and subtraction.
Ability to handle stressful situations.

Nice To Haves

High school education or equivalent preferred.
Management experience preferred.
Grocery experience.
Retail experience.

Responsibilities

Promote trust and respect among associates.
Communicate company, department, and job-specific information to associates.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Establish department performance goals and empower associates to meet or exceed targets.
Develop adequate scheduling to manage customer volume throughout operating hours.
Train and develop associates and participate in the performance appraisal process.
Adhere to local, state, and federal laws and company guidelines.
Maintain knowledge of department products and answer customer questions or make product suggestions.
Offer product samples to help customers discover products or respond to inquiries.
Inform customers of grocery specials.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions with store management.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s period promotional plan and stay current with present, future, seasonal, and special advertisements.
Monitor and control department expenses.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan, organize, and supervise the inventory process.
Train department associates on inventory, stocking, and Computer Assisted Ordering.
Follow food-safety regulations and guidelines.
Ensure appropriate temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plans and eligibility.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Employee Assistance Program counseling and confidential financial tools and coaching.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave.
401(k) plan and/or Taft-Hartley pension fund participation, subject to eligibility.
Group term life insurance, subject to applicable criteria and eligibility.
Potential bonus eligibility based on location criteria and annual store performance.
Tuition assistance, college scholarships, and educational leave of absence, subject to applicable criteria and eligibility.
Internal training and development resources.
Retirement benefits.
Mental and emotional support resources through the Employee Assistance Program.