STORE MANAGER - LANSING, MI STORE #14891

Dollar General•Lansing, IA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance, store operations, inventory, customer service, safety, security, cash controls, and required documentation. The manager opens and closes the store and is expected to open at least twice per week and close at least twice per week. The position involves frequent walking or standing, bending, stooping, and kneeling, as well as handling store merchandise and equipment. It may require lifting up to 40 pounds regularly and occasionally up to 55 pounds, climbing a step ladder up to six feet, and driving a personal vehicle for meetings, visits to other stores, and deposits. The work environment is fast-paced with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to Company processes.
Ensure merchandise presentation follows established practices, including appropriate fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.