About The Position

The Store Manager ensures the store meets Leevers’ operational standards and achieves excellent daily conditions and a positive work environment. The role leads store operations and the store team to maximize sales and profits while providing a satisfying customer shopping experience. The Store Manager hires, trains, coaches, and develops employees; directs safety, security, and sanitation programs; ensures compliance with company policies and procedures; and shares responsibility for compliance with City, State, and Federal requirements. The position manages the store’s financial performance, expenses, assets, staffing, priorities, merchandising, inventory, customer service, food safety, and daily operations. The Store Manager works with assistant managers and other employees to implement company policies and procedures, maintain store standards, protect company property, and respond promptly to after-hours alarm notifications. Other assignments may be given, including assigned store produce accountability.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Basic experience with electronic technology and communications.
  • Excellent interpersonal and communication skills.
  • Ability to work in a multitask environment.
  • Ability to think broadly, resolve issues, understand business strategies and processes, and identify opportunities to improve store performance.
  • Proactive initiative and strong drive to achieve goals; ability to manage work effectively, improve processes and store performance, and satisfy customers.
  • Strong communication skills and ability to build positive relationships, respect differences, collaborate, share information and expertise, encourage employee commitment, and assess employee abilities.
  • Ability to use SAL hiring, staffing, and training programs to select and develop store personnel.
  • Ability to lead by example, follow policies, take personal responsibility, adapt to changing environments and responsibilities, and be open to learning and feedback.
  • Ability to reach, bend, balance, lift, and transport objects weighing 20–50 pounds repeatedly throughout the shift; product may sometimes weigh 50–80 pounds.
  • Ability to stand, walk, or move about for extended periods.
  • Ability to push, pull, grasp, twist, and use sawing motions for extended periods.
  • Ability to work regularly in freezers, coolers, refrigerators, inside and outside the store in all weather conditions, and inside delivery trucks.

Nice To Haves

  • Some college work completed or equivalent work experience preferred.

Responsibilities

  • Understand and manage the Profit and Loss Statement to maximize profits by increasing sales, managing gross profit, and minimizing expenses.
  • Operate the store according to company standards in a manner that maximizes sales and profits.
  • Lead daily store operations and conditions, including produce and meat operations, food safety, safety policies, power-equipment operation, and sanitation.
  • Control expenses and manage company assets, including shrink, payroll, productivity, and product and supply ordering.
  • Select, staff, coach, and develop store associates while fostering a positive environment and maintaining open communication.
  • Lead the hiring process with assistant store managers, including phone screens, panel interviews, reference checks, and hiring recommendations.
  • Set work priorities, assign tasks, and direct store activities, including product ordering, store meetings, and register key usage.
  • Train, coach, and develop associates according to Leevers operational standards.
  • Ensure strong customer service throughout the store and assist customers directly as needed.
  • Maintain a clean, neat, well-stocked, and welcoming store that meets operational standards.
  • Execute merchandising and visual presentation programs, including store layout, plan-o-grams, displays, price signs and tags, and COOL signage.
  • Manage inventory to store-specific metrics and ensure product quality, freshness, and rotation in accordance with food safety standards.
  • Share responsibility with the assistant manager for implementing and complying with company policies and procedures, including accounting, cash handling, inventory, loss prevention, payroll, sanitation, food safety, documentation, and administrative requirements.
  • Communicate with Human Resources about policy violations and relevant operational or administrative matters.
  • Obtain Food Safety Certification in accordance with company policies and City/State requirements.
  • Protect company property, funds, and merchandise.
  • Comply with City, State, and Federal regulations.
  • Complete other assignments and duties as assigned, including assigned store produce accountability.
  • Ensure a prompt response to after-hours alarm notifications.

Benefits

  • Healthcare and other wellness benefits
  • Employee Stock Ownership Plan; the company is 100% employee owned
  • 401K retirement benefits
  • DailyPay technology solution that allows employees to control when they get paid
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