Project Manager - Midwest

Meteor Education•Des Moines, IA

1d•$75,000 - $80,000•Remote

About The Position

The Project Manager owns fulfillment of assigned projects, exceeds customer expectations, and protects project profitability. The role manages the order process for educational fixtures and furniture from order entry through delivery scheduling, installation coordination, on-site project management, punch-list processing, and close-out. The Project Manager leads through influence, planning, coordination, and communication with customers, vendors, installers, and the Studio team. The role oversees project tasks and critical dates, customer and third-party interfaces, the Insights customer portal, client relations, quality, budgets, and project administration. This is a remote role for candidates residing in Iowa, Minnesota, or Illinois, with travel throughout the Midwest. Frequent and/or overnight travel is required. Work hours vary according to client needs and may occasionally include holidays or weekends. The position reports to the Operations Manager.

Requirements

College degree or equivalent work experience.
Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
Proficiency in Salesforce.
Strong knowledge of project management, including account management, order management, installation, relocation, and project administration.
Exceptional customer service skills and ability to effectively lead and manage third parties.
Excellent written and communication skills.
Proven ability to multitask while managing timelines and deadlines.
Ability to think critically, make quick decisions, and solve problems.
Strong attention to detail.
Valid driver’s license, reliable vehicle, and successful completion of an MVR check.
Must reside in Iowa, Minnesota, or Illinois and be willing to travel throughout the Midwest; frequent and/or overnight travel is required.

Nice To Haves

Project Management accreditation, such as PMP.

Responsibilities

Attend project meetings to establish project scope with the Studio Team and manage projects from purchase order through completion.
Collaborate with the Studio Team to deliver an exceptional customer journey.
Direct, coordinate, and manage tasks, assignments, and completion for the studio and project team.
Coordinate work plans, schedules, and logistics with the Studio Team based on project parameters, scope, schedule, and customer goals.
Review project sites, plans, and product specifications.
Coordinate complete handover of project information from designers and Project Coordinators after receipt of purchase orders.
Act as the single point of contact for clients and suppliers; communicate proactively and provide detailed project updates.
Maintain detailed documentation of key project decisions, customer requests, and revisions.
Provide timely, formal written communications to clients, third parties, and the Meteor project team.
Maintain accurate records, including receiving documentation, timesheets, contract adherence, sign-offs, approvals, and key decisions.
Maintain current and accurate information in Insights with the Learning Environment Specialist during and after installation.
Coordinate installation planning, scheduling, and management with the Studio Project Coordinator, Learning Environment Specialist, and third-party installation companies, following standardized practices.
Perform on-site leadership and strategic site visits, and attend walk-throughs as required.
Supervise furniture and fixture installation, including work performance, installation administration, and timely task completion.
Keep ERP records current with acknowledgments and estimated delivery dates; follow up and expedite with freight suppliers and factories.
Instruct the Meteor logistics team on freight-cost coordination and delivery schedules.
Review open projects and the Unbooked Sales Report weekly to ensure forecast dates are current.
Submit proof-of-delivery documents and field paperwork in a timely manner.
Conduct project walk-throughs and develop punch lists with third-party installers; manage punch-list resolution.
Confirm project completion and manage final close-out requirements, contract requirements, and client sign-offs.
Coordinate with billing to ensure timely invoice submission.
Attend required training within the first 30 days and develop proficiency with Meteor-specific software, including Insights Customer Portal and ERP.
Wear required safety equipment on job sites.

Benefits

Medical, dental, and vision insurance.
Telemedicine, mental health, and wellness resources.
Health Savings Account and Flexible Spending Account options.
401(k) retirement plan with pre-tax and Roth contribution options and employer match.
Employer-paid and voluntary life, disability, and supplemental insurance options.
Paid time off and company-paid holidays.
Paid volunteer time.
Parental and family caregiver leave.
Benefits navigation and retirement-planning resources.
Annual bonus opportunity.
Annual merit pay review.