Project Manager - Midwest

Meteor Education•Des Moines, IA

1d•Remote

About The Position

The Project Manager owns fulfillment of assigned educational furniture and fixture projects, exceeds customer expectations, and protects project profitability. The role manages projects from order entry through delivery scheduling, installation coordination, onsite project management, punch-list processing, and close-out. The Project Manager leads through influence, detailed planning, coordination, and communication with customers, vendors, installers, and the Studio team. The position oversees project tasks and critical dates, client and third-party interfaces, the Insights customer portal, client relations, quality, budgets, and project administration. It is remote for candidates residing in Iowa, Minnesota, or Illinois, with travel throughout the Midwest, including frequent and/or overnight travel. Work hours vary with client needs and may occasionally include holidays or weekends. Meteor Education is a national provider of furniture and interior solutions for learning environments. It describes itself as mission-driven and impact-focused, with a commitment to improving educational outcomes through better learning environments.

Requirements

A college degree or equivalent work experience is required.
An MVR check is required.
A valid driver’s license and reliable vehicle are required.
Strong knowledge of project management, including account management, order management, installation, relocation, and project administration.
Exceptional customer service skills and the ability to lead and manage third parties effectively.
Excellent written and communication skills.
Proven ability to multitask while managing timelines and deadlines.
Ability to think critically, make quick decisions, and solve problems.
Strong attention to detail.
Proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
Proficiency in Salesforce.
Must attend training within the first 30 days of employment and develop proficiency with Meteor-specific software, including the Insights Customer Portal and ERP.
Must be willing to travel throughout the Midwest; frequent and/or overnight travel is required.
Must be able to meet the position’s physical demands, including lifting and/or moving up to 40 pounds and wearing required safety equipment at job sites.

Nice To Haves

Project Management accreditation, such as PMP.

Responsibilities

Attend project meetings to establish scope with the Studio team and manage projects from purchase order through completion.
Collaborate with the Studio team to deliver an exceptional customer journey.
Direct, coordinate, and manage tasks, assignments, and completion for the studio and project team.
Coordinate work plans, schedules, and logistics based on project parameters, scope, schedule, and customer goals.
Review project sites, plans, and product specifications.
Coordinate project-information handoff with designers and Project Coordinators, including plans, notes, and room door lists following receipt of the purchase order.
Serve as the primary point of contact for clients and suppliers and provide proactive, detailed project updates.
Maintain detailed project documentation, including customer requests, revisions, decisions, approvals, receiving documentation, time sheets, and contract adherence records.
Provide timely formal written communications to clients, third parties, and the Meteor project team.
Maintain the Insights customer portal with the Learning Environment Specialist so information is current and accurate during and after installation.
Coordinate installation planning, scheduling, and management with the Studio Project Coordinator and Learning Environment Specialist, following standardized practices.
Conduct onsite leadership, strategic site visits, and walk-throughs as required.
Supervise furniture and fixture installation, including work performance, installation administration, and timely task completion.
Keep ERP records current, follow up on acknowledgments and estimated delivery dates, and expedite with freight suppliers and factories.
Instruct the Meteor logistics team on freight-cost coordination and delivery scheduling.
Review open projects and the Unbooked Sales Report weekly and ensure forecast dates are current.
Submit proof-of-delivery documents and field paperwork on time.
Conduct project walk-throughs, develop punch lists with third-party installers, and manage punch-list resolution.
Confirm project completion and manage close-out requirements, including contract requirements and client sign-offs.
Coordinate with billing to ensure timely invoice submission.

Benefits

Medical, dental, and vision insurance
Telemedicine, mental health, and wellness resources
Health Savings Account and Flexible Spending Account options
401(k) retirement plan with pre-tax and Roth contribution options and employer match
Employer-paid and voluntary life, disability, and supplemental insurance options
Paid time off and company-paid holidays
Paid volunteer time
Parental and family caregiver leave
Benefits navigation and retirement-planning resources
Annual bonus opportunity
Annual merit pay review