Store Manager 222
About The Position
StoragePRO is hiring a Store Manager to manage a self-storage facility in San Jose, California. The role focuses on renting storage units, delivering customer service, maintaining the facility and its records, and supporting sales and marketing. The position reports to the District Manager, and attendance is an essential job function. Other duties may be assigned. This is a full-time, day-shift position that requires weekend work. The Assistant Property Manager will cover different stores during the work week within the same general geographic area. StoragePRO describes its workplace as having a family feel, with a focus on customer service, problem-solving, patience, and career growth. The company states it is committed to diversity, equity, and inclusion.
Requirements
- Excellent customer service and sales skills.
- Excellent verbal and written communication skills.
- Computer proficiency, including Microsoft Word, Excel, and email.
- Ability to build rapport with tenants and work with a diverse range of people and customers.
- Ability to adapt, multitask, prioritize, and thrive in a varying-paced environment.
- Professional appearance and demeanor.
- High school diploma or equivalent required.
- Consent to a pre-employment background check.
- Valid driver's license and reliable transportation.
- U.S. work authorization.
- Ability to work a full-time day shift and weekends.
Nice To Haves
- At least 2 years of supervisory experience preferred.
- College education preferred.
- Focus on achieving and exceeding objectives.
- Previous experience as a store manager, customer service associate, shift supervisor, lead, front desk agent, rental agent, key holder, retail associate, property manager, cashier, or similar role.
Responsibilities
- Rent storage units and explain options and pricing to match customer needs.
- Provide customer service by addressing inquiries, resolving concerns, and building positive relationships.
- Conduct regular facility inspections to ensure cleanliness, security, and proper functioning of equipment.
- Process payments, collect late fees, and maintain accurate financial records.
- Market and promote storage units and related products.
- Perform light maintenance and report major issues to designated personnel.
- Maintain accurate, current tenant information and rental agreements.
- Follow company policies and procedures to help ensure a safe and secure environment.
- Attend work as required; attendance is an essential job function.
- Perform other duties as assigned.
Benefits
- Extensive training and opportunity for career advancement.
- Performance-based bonus programs.
- Medical, dental, vision, and life insurance.
- Paid vacation, holidays, and sick days.
- 401(k) with employer contribution.
- Employee events and contests.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
