Store Manager 222

Storagepro Management•San Jose, CA

9d•Onsite

About The Position

StoragePRO Management is hiring a Store Manager to manage self-storage facilities in the San Jose, California area. The role involves renting storage units and helping customers choose options and pricing, providing customer service, overseeing facility conditions and equipment, processing payments and maintaining financial and tenant records, promoting storage units and related products, and performing light maintenance. The Store Manager upholds company policies and procedures and helps maintain a safe, secure, clean, and properly functioning facility. Attendance is an essential job function, and other duties may be assigned. This is a full-time, day-shift position that requires weekend work. The Assistant Property Manager will cover different stores during the work week within the same general geographic area. The position reports to the District Manager.

Requirements

Excellent customer service and sales skills.
Excellent verbal and written communication skills.
Supervisory experience of at least two years is preferred.
Focused on achieving and exceeding objectives.
Computer proficiency, including Word, Excel, and email.
Ability to build rapport with tenants and work with a diverse array of people and customers.
Adaptability, multitasking, prioritization, and ability to thrive in a varying-paced environment.
Professional appearance and demeanor.
High school diploma or equivalent required; college education preferred.
Consent to a pre-employment background check.
Valid driver's license and reliable transportation.
U.S. work authorization.

Nice To Haves

At least two years of supervisory experience.
College education.
Previous experience as a store manager, customer service associate, shift supervisor or lead, front desk agent, rental agent, key holder, retail associate, property manager, or cashier.

Responsibilities

Rent storage units and explain options and pricing to meet customer needs.
Provide customer service by responding to inquiries, resolving concerns, and building positive relationships.
Conduct regular facility inspections to ensure cleanliness, security, and proper equipment functioning.
Process payments, collect late fees, and maintain accurate financial records.
Market and promote storage units and related products.
Perform light maintenance and report major issues to designated personnel.
Maintain accurate and current tenant information and rental agreements.
Follow company policies and procedures and help ensure a safe and secure environment.
Attend work as required; attendance is an essential job function.
Perform other duties as assigned.
Cover different stores during the work week within the same general geographic area.